Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.

February 14, 2024

The support team were super easy to deal with. They respond quick, provide easy to follow solutions & really polite. Solved every issue I had & did it promptly.

Air Your Dirty Laundry
Australia
17 days using the app
Identixweb Limited replied February 16, 2024

Thank you 🙏🏻 for your wonderful review! 🥰🙇🏼‍♂️
➝ We're delighted to hear that our support team was able to assist you with your issues and provide you with quick and easy solutions.
➝ We appreciate your kind words and your feedback. Please feel free to contact us anytime if you need further help.

April 18, 2024

Great service, and quick availability of the customer service. Highly recommended.

Boucheries André
France
30 days using the app
Identixweb Limited replied April 29, 2024

Thank you for the recommendation! We're delighted you found our service great and our customer service quick. Let us know if you need anything else.

January 22, 2024

Great customer support! Being able to talk to a real person to ask my questions made such a difference and I am so appreciative of all the help Manoj provided.

Balloon Bar YQR
Canada
2 months using the app
Identixweb Limited replied January 29, 2024

Thank you for your review.
➝ We're delighted that you received great customer support from our team and that you were able to talk to a real person to ask your questions.
➝ We're also grateful for your appreciation of Manoj's help.
➝ We value your feedback and your satisfaction, and we hope you enjoy using our app and its features.

February 7, 2024

Manoj, was so helpful, I felt lost with my Shopify account, in regards to shipping and pick up, but he really dialed in my website and i am stoked to launch my business now! Thank you again!!!

Black Label Meat
United States
9 days using the app
Identixweb Limited replied February 16, 2024

Thank you for your review. 🙇🏼‍♂️😍
➝ We're thrilled that Manoj was so helpful and helped you with your Shopify account, especially with shipping and pick-up.
➝ We're also excited that he dialed in your website and that you are stoked to launch your business now.
➝ We appreciate your feedback and gratitude, and we hope 🤞🏻🤞🏻 you have a successful business with our app and its features. 🙌🏻

February 19, 2024

Simple and effective - Support Service really helped me to set it up so it is customized to my stode

La maison des fleurs
France
10 days using the app
Identixweb Limited replied February 29, 2024

Thank you 🙏🏻 for your kind words and positive feedback. 🥰😍
➝ We are glad 😌 to hear that you found our product simple and effective and that our support service helped customize it to your store.
➝ We appreciate your business and hope to serve you again soon. 🎊🥳

April 29, 2024

We received excellent support from their team.

Taste Buzz
Australia
6 days using the app
February 1, 2024

Very good app, allows my bakery to accept in-store collections as well as specific item deliveries. It's great!

Ellie's Baking Goods
United Kingdom
23 days using the app
Identixweb Limited replied February 16, 2024

Thank you for your review. 😍
We're delighted that you find our app very good and that it allows your bakery to accept in-store collections as well as specific item deliveries.
We appreciate your feedback and your satisfaction, and we hope you enjoy using our app and its features. 🎊

Edited February 15, 2024

Hemadri was very helpful in providing responses to the questions I had about pricing and use of the app. She clarified all the questions I had.

Ballooneers Online Store
United States
29 days using the app
February 9, 2024

Excelente servicio tanto soporte y herramienta, me ha ayudado en configurar mi tienda con delivery tanto fecha, hora y condiciones según colección. Estoy satisfecho con el producto.

Excellent service both support and tool, it has helped me configure my store with delivery both date, time and conditions according to collection. I am satisfied with the product.

L'amour Perú
Peru
8 days using the app
Identixweb Limited replied February 16, 2024

Thank you for your comment.
I'm glad to hear that our service and tool have been helpful for you to set up your store with delivery.
We hope 🤞🏻 you continue to enjoy our product and recommend us to your friends. Greetings!

December 29, 2023

I run an artisan bakery here in Brussels/Belgium and "Stellar Delivery & Pick-up" is basically the app that we needed to bring in more business from different sales channels. I got in touch with that team twice (big up Manoj) for 1:1's and they've been able to help me navigate all the features this app offers. We're delighted about all the options the app offers, as well as the personalized service. Kudos to the entire team.

Aube
Belgium
9 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your wonderful review. 🥰😍
➝ We're thrilled that you run an artisan bakery in Brussels/Belgium and that our app is exactly what you needed to bring in more business from different sales channels.
➝ We're also happy that you got in touch with our team and that they helped you navigate all the features our app offers.
➝ We appreciate your feedback and your delight about all the options our app offers, as well as the personalized service.
➝ Kudos to you too for choosing our app and supporting our team.