Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

November 3, 2023

I think this App is going to work out perfectly for my Home Bakery business. I was able to get support immediately when I sent a question. Thank you!

It Spells Good
United States
About 13 hours using the app
Logbase replied November 5, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

August 11, 2023

Absolutely fantastic app for my cake business which allows customers to pick a location and time to pick up.

Used customer support and was assisted by Rahul who was fantastic at helping me set up my store.

Cafe Creasion
Australia
6 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 14, 2024

Uygulama tüm ihtiyaçlarımı karşılıyor. Müşteri destek ekibinden Janani anında ihtiyaçlarıma cevap verdi.

Blend+r
Türkiye
1 day using the app
Logbase replied March 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 23, 2023

Siva was very knowledgeable and help integrate both Shipeasy and Pickeasy seemlessly on my website. Highly recommend!

The Artisan Gift Boxes
United States
About 1 month using the app
Logbase replied October 24, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2023

This app works great, and the team behind it is even better. They are diligent and will even schedule a video call with you. What app company does that?

They have been flexible and went the extra mile to make the app work for my store. Highly recommended.

Patty's Cakes and Desserts
United States
About 2 months using the app
Logbase replied August 31, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

May 12, 2023

I have a small flower online shop and installed Pickeasy app for client to be able to choose the time and method of delivery or pick up, I had a minor issue with how it worked with my online Shopify store , but Pickeasy set up a zoom meeting to resolve the issue, Dinesh called me and was very helpful and patiently helped to solve the issue, so app now running perfectly, I recommend them if you need an app for delivery or pickup .

Isle of Flowers
Canada
2 months using the app
Logbase replied May 12, 2023

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your needs and we look forward to serving you again in the future.

July 26, 2023

The app is just what I need to process my orders correctly. Easy to set up and assistance with any issues I've had has been great.

ohmysoulcookies-cakes
United States
10 months using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

September 26, 2023

Kavishan is a Rockstar. Had an amazing zoom meeting to setup the app. Super helpful!!!

Can't wait to try this app!!!

Little Lolos Farms
United States
3 months using the app
Logbase replied September 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

July 8, 2023

I've been working with this app for years. Rahul and Barath have provided exceptional service for me and my team. Thank you!

Treedrop
United States
Almost 3 years using the app
Logbase replied July 8, 2023

We sincerely appreciate your valuable feedback and the time you've taken to provide us with such a fantastic review. Your words hold great significance for us. If you have any additional questions or need further assistance, please don't hesitate to contact us. We'll be delighted to help you at any moment.

September 1, 2023

good service and has solved many technical issues with me! highly recommend! rahul helped me a lot!

Time To Gold 糕點時光
Hong Kong SAR
9 months using the app
Logbase replied September 3, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.