Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

February 19, 2024

Support is really friendly and helpful. thank you

The Urban Kitchen
New Zealand
Over 3 years using the app
Logbase replied February 29, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

February 27, 2024

App does exactly what we want it to and they accommodated a request we had to make it fit exactly how we need it to. Customer service/support was fantastic. Thanks again Siva for you friendly service.

The Present Tree
United Kingdom
15 days using the app
Logbase replied February 28, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

January 28, 2024

Rahul and the LogBase team is Fantastic. Whenever I have any issue, they are always on hand to guide and help. If i coudl give 10 stars I would.

Southside Flower Market
Australia
Over 2 years using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

January 16, 2024

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work.
It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Frederic Loraschi Chocolate
United States
3 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

March 13, 2024

I have been using this app for 6 months and the level of service and execution has been top notch. I met with Sudan today for troubleshooting and the service was fantastic!

Thank you!

Off Cut & Co.
Canada
7 months using the app
Logbase replied March 14, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited April 19, 2024

Barath, Siva and Raj have shown immense patience helping me set the apps up for my website. Siva has been especially helpful throughout the process. In a world that often lacks quality customer service, these guys are the best!

John's Garden Company
United States
3 months using the app
Logbase replied January 29, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!

March 5, 2024

This was our second conversation with a Logbase rep. Sudhan was instrumental in helping us get our issues worked out, and most of all, Sudhan's knowledge and patience was amazing. Thank you so much!

Penn Thrift Beverage
United States
About 2 months using the app
Logbase replied March 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 1, 2024

Excellent app that cover all our needs. Easy to use and to set up. We had an issue we could not fix our selves, so we contacted customer support, which helped us right away. Thank you to Rajkumar who solved it within a couple of minutes! This app can absolutely be recommended.

Conscious.dk
Denmark
9 days using the app
Logbase replied February 2, 2024

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

March 19, 2024

Great app, very good customer service

Talacker41
Switzerland
Almost 3 years using the app
Logbase replied March 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 11, 2024

This app is very user friendly, and thier customer service, specifically Siva was very willing to answer all of my questions in detail!

BloomsByMarie
United States
9 months using the app
Logbase replied February 12, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.