Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

October 5, 2023

Good app, needed some help setting up and Rahul helped me with everything needed. Would recommend to anyone!

Wholesale Flowers Vancouver
Canada
9 days using the app
Logbase replied October 6, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

July 18, 2023

Very helpful for our website because we need to organize our number of orders per day, and they have excellent customer service.

Your Shop
Chile
About 1 month using the app
Logbase replied July 20, 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

August 7, 2023

Great app and great service helping set up the app via zoom call! Thank you so much for your help! looking forward to getting started and taking orders!

My Store
United Kingdom
4 months using the app
Logbase replied August 9, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

July 26, 2023

We have just begun allowing customers to use the app but we have finished up testing. It functions exactly how we would like, there were a few minor tweaks that we wanted to make (mostly cosmetic) and support was extremely quick and helpful, they even assisted with a web issue we were having completely unrelated to the app!

Niagara Fresh Market
Canada
15 days using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

September 12, 2023

Rahul And Vindu were very helpful in solving a difficult problem!

Riverandrose
United States
11 months using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

August 14, 2023

Barath and Siva were really helpful and solved my problem fast, recommend their product and service!

Mint for you
Australia
5 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 28, 2023

Great service and really amazing support team! Rahul

GRUB Singapore
Singapore
About 2 years using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

May 30, 2023

Amazing customer service. They are so incredibly helpful and kind! I am a code free website designer and they made my job so much easier!

Zest Cakes
New Zealand
2 months using the app
Logbase replied May 30, 2023

Thank you so much for the kind review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

May 11, 2023

Febin was very helpful with setting up the app for me. I will continue to this service for my flower shop.

B's Flowers
United States
6 months using the app
Logbase replied May 11, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

August 23, 2023

I have gotten great support in setting up this app...Siva and others have been wonderful allowing me to zoom with the exactly when needed. Thank you!!

Oakland Puzzle Company
United States
About 1 month using the app
Logbase replied August 25, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.