Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

June 2, 2023

This app is easy to navigate and budget-friendly. Additionally, the reps are responsive and helpful. We would recommend this app!

House of Plants
Canada
Over 1 year using the app
Logbase replied June 2, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We strive to provide excellent service to all our customers, and your kind words motivate us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Edited April 26, 2024

Love this app. Always works. And support is very responsive, quick and helpful.

Jewel Junkie Curacao
Curaçao
12 months using the app
Logbase replied May 16, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 7, 2023

A very intuitive and thorough app with great tech support, had all my questions answered by Annie, no troubles at all.

Caldera.CAKING
Australia
About 22 hours using the app
Logbase replied November 8, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

October 16, 2023

Great support team and easy to work with

Wonderland Cakery
Australia
4 months using the app
Logbase replied October 17, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

May 17, 2023

very good remote assistance, all set up process fast and efficient. Annie is very good at explaining all options and very kind and patient.

burra'
Singapore
4 months using the app
Logbase replied May 17, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

November 8, 2023

Rahul and Vinduja sono stati super gentili e mi hanno aiutato nel settare le impostazioni.

Birdy The Bakery
Italy
28 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

July 11, 2023

Janani was extremely helpful in guiding and configuring the app for our company. We were able to get the app running & bug free within 1 hour of installing the app. Highly recommended.

Keto Meals
Australia
3 months using the app
Logbase replied July 12, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 12, 2023

Getting started with the app was a breeze. The initial setup was straightforward, and I only needed to make a couple of tweaks to customize it to my preferences. What truly impressed me, though, was the exceptional support I received when I reached out for assistance with those tweaks. The support team not only responded promptly but also demonstrated a deep understanding of the platform and my specific needs. They made the necessary adjustments swiftly and efficiently, leaving me thoroughly impressed.

In a world where convenience and reliability are paramount, this app stands out as a shining example of how technology can make our lives easier. I wholeheartedly recommend it to anyone looking for a hassle-free and efficient way to manage deliveries and pick-ups. Give it a try, and you'll be as delighted as I am with the outstanding service and user-friendly experience it offers.

mygreenscape.ca
Canada
About 22 hours using the app
Logbase replied September 13, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

July 20, 2023

Amazing customer service, Siddarth went above and beyond to help me resolve my issue! Would highly recommend using this service.

Tom Hixson of Smithfield
United Kingdom
3 months using the app
Logbase replied July 21, 2023

We sincerely appreciate your valuable feedback and the time you've taken to provide us with such a wonderful review. Your words mean great significance to us.

June 20, 2023

I can not rate this app highly enough. Veena has been there through every step to help me. They respond normally immediately and they talk you through everything. So helpful and the app is awesome to use. I would give them 10 stars if I could

Pegasus Unique Pets (PUP’S)
United Kingdom
6 days using the app
Logbase replied June 20, 2023

Thank you for taking the time to leave us such a wonderful review it means a lot to us. Kindly reach out to us if you have any further queries we will be happy to help you at any time.