Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

June 2, 2023

This app is easy to navigate and budget-friendly. Additionally, the reps are responsive and helpful. We would recommend this app!

House of Plants
Canada
Over 1 year using the app
Logbase replied June 2, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We strive to provide excellent service to all our customers, and your kind words motivate us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

May 1, 2023

I just launched my store and was having an issue with my product lead times so requested a Zoom call. I am not tech-savvy, however, they were patient and walked me through the resolution. Great customer service!!

The Cheesecake Boutique
United States
About 1 month using the app
Logbase replied May 1, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

July 11, 2023

Janani was extremely helpful in guiding and configuring the app for our company. We were able to get the app running & bug free within 1 hour of installing the app. Highly recommended.

Keto Meals
Australia
3 months using the app
Logbase replied July 12, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

May 17, 2023

very good remote assistance, all set up process fast and efficient. Annie is very good at explaining all options and very kind and patient.

burra'
Singapore
4 months using the app
Logbase replied May 17, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

July 20, 2023

Amazing customer service, Siddarth went above and beyond to help me resolve my issue! Would highly recommend using this service.

Tom Hixson of Smithfield
United Kingdom
3 months using the app
Logbase replied July 21, 2023

We sincerely appreciate your valuable feedback and the time you've taken to provide us with such a wonderful review. Your words mean great significance to us.

September 27, 2023

customer service is amazing. Helpful! Fast! Amazing!!!!!

Home SevenTeen
Canada
3 months using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team.

July 28, 2023

Great app, VERY responsive support! This app has made our local delivery options very easy for customers.

Stoke Cold Pressed Juicery
Canada
3 months using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Reach out to us if you need any assistance, we'll be happy to help you 😊

June 20, 2023

I can not rate this app highly enough. Veena has been there through every step to help me. They respond normally immediately and they talk you through everything. So helpful and the app is awesome to use. I would give them 10 stars if I could

Pegasus Unique Pets (PUP’S)
United Kingdom
6 days using the app
Logbase replied June 20, 2023

Thank you for taking the time to leave us such a wonderful review it means a lot to us. Kindly reach out to us if you have any further queries we will be happy to help you at any time.

June 4, 2023

Absolutely love this app and more importantly the support is amazing. Anytime I have a question the team is there to help. I've spoken with them twice now and both times they were very helpful. This last time I spoke with Veena and she was great. Highly Recommend.

Devoured Pet Food
United States
About 1 month using the app
Logbase replied June 4, 2023

Thank you so much for taking the time to leave us such a wonderful review. This means a lot to us. Please feel free to reach out to us if you have any queries. We will be happy to help you anytime.

August 31, 2023

Kavishan was a big help helping me get my store setup. He was very knowledgeable in regards to what I needed and completed the setup in a timely manner.

Blissful Bites by Brianna
United States
29 days using the app
Logbase replied September 1, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!