Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

June 4, 2023

Absolutely love this app and more importantly the support is amazing. Anytime I have a question the team is there to help. I've spoken with them twice now and both times they were very helpful. This last time I spoke with Veena and she was great. Highly Recommend.

Devoured Pet Food
United States
About 1 month using the app
Logbase replied June 4, 2023

Thank you so much for taking the time to leave us such a wonderful review. This means a lot to us. Please feel free to reach out to us if you have any queries. We will be happy to help you anytime.

July 28, 2023

Great app, VERY responsive support! This app has made our local delivery options very easy for customers.

Stoke Cold Pressed Juicery
Canada
3 months using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Reach out to us if you need any assistance, we'll be happy to help you 😊

October 19, 2023

Great support, thanks Vinduja

Picnic
New Zealand
11 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited August 18, 2023

I am editing my review and apologise to the team at Delivery-Pickeasy App for my 1 Star review previously, I did not realise that I had installed this app previously so I wasnt aware I had already used the trial.

Thankyou for your quick response and for looking into this for me and for giving me an explanation. It is much appreciated.

Although the app doesnt seem to do what my store needs it to I have given 5 stars based on the customer support and understanding team.

Thankyou Emma, For Petz NI

For Petz NI
United Kingdom
2 days using the app
Logbase replied August 12, 2023

Thank you so much, Emma, for updating your review and sharing your experience. We appreciate your understanding and kind words about our customer support. If you have any further feedback or questions, feel free to reach out.

August 31, 2023

Kavishan was a big help helping me get my store setup. He was very knowledgeable in regards to what I needed and completed the setup in a timely manner.

Blissful Bites by Brianna
United States
29 days using the app
Logbase replied September 1, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

September 27, 2023

customer service is amazing. Helpful! Fast! Amazing!!!!!

Home SevenTeen
Canada
3 months using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team.

May 19, 2023

Very good app. Janani's remarkable customer service is the cherry on top! Prompt, friendly, and always there to help. Highly recommend!

happymorning
United Kingdom
3 months using the app
Logbase replied May 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 6, 2023

We are very happy with the app and it's flexibility. It was adapted to suit our needs in no time with the help of their support. We are very impressed and would recommend highly the app.

Beds on Legs
United Kingdom
About 4 hours using the app
Logbase replied November 7, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

April 30, 2024

I received amazing service from Suki, quick responses and immediate resolution of my store's issue. I'm very happy with the app and would greatly recommend it.

Blooms By ZN
South Africa
About 1 month using the app
Logbase replied May 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 11, 2023

App is perfect ! The team is great and the support service with Raghull was amazing, thank you again for your help !

Impulse Paris
France
2 days using the app
Logbase replied October 13, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.