Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

December 23, 2023

Janani is great and helpful

JM Floral Creation
Singapore
About 2 hours using the app
Logbase replied December 25, 2023

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 26, 2023

I will provide more information about my review in few days, but I have to say how satisfied I feel with the service provided by Dhinakar, the role he has take is like a success product manager and even more. Thanks for having such a great app! We are still developing our site so if I find anything wrong I might update my review but for now everything is great. Thanks Dhinakar for being such a great help!

TicoDescuentos
Costa Rica
1 day using the app
Logbase replied July 26, 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

May 19, 2023

Very good app. Janani's remarkable customer service is the cherry on top! Prompt, friendly, and always there to help. Highly recommend!

happymorning
United Kingdom
3 months using the app
Logbase replied May 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

November 7, 2023

their customer service took care of everything right away. The were very responsive even with a late night request. WOW WOW, rockstars!

gutsygrains.com
United States
About 2 hours using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

November 9, 2023

App works great and support was very quick to assist with an issue. Highly recommend.

White's of Westport - Holiday Food
United States
About 2 hours using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

April 26, 2023

Just in the process of setting up the app. The service is excellent, and Anne was great in helping through the setup process.

Shout Out Cookie
Canada
2 months using the app
Logbase replied April 26, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

September 29, 2023

Vinduja was very helpful in getting the app installed. Great app and customer service so far!

Donut Flyer
United States
6 days using the app
Logbase replied October 2, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

August 15, 2023

This app has many solutions for what my store needs. On zoom call Dhana has explained me all the details. I am very glad with the support and the functionalities of this app. Thank you!

Kind regards,
Roman

Fallaloon Homeservice KG
Austria
4 days using the app
Logbase replied August 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

July 3, 2023

Dhana provided fantastic and top-notch support to me today. He was able to resolve all the issues I raised.

Great support from Dhana

SFH Access
Nigeria
6 months using the app
Logbase replied July 3, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 25, 2023

Rahul from Logbase was fantastic - he jumped on a call immediately and helped install the app and got it up and running in no time. Highly recommend these guys!

The Platter Emporium
Australia
14 days using the app
Logbase replied July 26, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.