Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

April 26, 2023

Just in the process of setting up the app. The service is excellent, and Anne was great in helping through the setup process.

Shout Out Cookie
Canada
2 months using the app
Logbase replied April 26, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

September 29, 2023

Vinduja was very helpful in getting the app installed. Great app and customer service so far!

Donut Flyer
United States
6 days using the app
Logbase replied October 2, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

August 15, 2023

This app has many solutions for what my store needs. On zoom call Dhana has explained me all the details. I am very glad with the support and the functionalities of this app. Thank you!

Kind regards,
Roman

Fallaloon Homeservice KG
Austria
4 days using the app
Logbase replied August 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

July 3, 2023

Dhana provided fantastic and top-notch support to me today. He was able to resolve all the issues I raised.

Great support from Dhana

SFH Access
Nigeria
6 months using the app
Logbase replied July 3, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 25, 2023

Rahul from Logbase was fantastic - he jumped on a call immediately and helped install the app and got it up and running in no time. Highly recommend these guys!

The Platter Emporium
Australia
14 days using the app
Logbase replied July 26, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 4, 2023

Sudhan Ravi Did a great job to help solve my problems. Went the extra mile

Dan's Reef World
United States
14 days using the app
Logbase replied October 6, 2023

We appreciate you taking the time to leave us a review. It means a lot to the whole team, and we’d love to have you back very soon.

Edited March 18, 2024

Barath

very good service I love it :-)

Nordbergs
Sweden
8 months using the app
Logbase replied September 13, 2023

Thank you so much for the review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

September 13, 2023

Raj gave me an exceptional customer service experience. He was able to solve my issue and then some and was able to answer any question I had. He was very kind and patient and took the time to help the more affordable option work for me.

Novelty Sweets
United States
About 18 hours using the app
Logbase replied September 19, 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

Edited May 11, 2023

Great service from Febin! thanks so much.
I was stuck with the delivery zipcodes, user could go on to the cart before picking a timeslot and Rahul was so kind to help me and fix it for me.

Crisol empanadas
Netherlands
8 days using the app
Logbase replied May 4, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

Edited April 23, 2024

Annie was friendly and helpful. Quick response from the support in general.

TheButchersShop
United Kingdom
15 days using the app
Logbase replied April 4, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.