Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

June 7, 2023

Good Support Service by Janani, able to solve my problem through zoom call. The app is helpful to SME.

JOYOUS.CO
Malaysia
12 days using the app
Logbase replied June 7, 2023

Thank you so much for the 5-star review! Please feel free to reach us if you have any queries, we will be glad to assist you anytime.

August 4, 2023

Greate chat support, gives quick response and helps you step by step. Highly recommended great services

Party On! Delivery
United States
3 days using the app
Logbase replied August 6, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 5, 2023

Excellect support by Rahul and the advanced tier it seems to have all the features were looking for .

Convenience Spices
Australia
6 days using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 22, 2023

Thank you Vinduja for being so patient and for fixing issues promptly and with such a friendly service. Highly recommend :)

Dirty Moes Heat and Serve
Australia
1 day using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 14, 2023

great support team

Pâtisserie Mélilot
Canada
6 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

September 19, 2023

fantastic job by Vindu Rahun!! help me solved all my issues !

VLACK DURIANS
Singapore
4 days using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 23, 2023

Si bien la App tiene muchas opciones y puede confundir a veces me sorprendió la disposición del soporte técnico Rahul, muy amable, super rápido y con una predisposición a mil por hora. Al final resulto muy fácil de usar gracias a el. Muy agradecido por el apoyo Rahul.

Organizadores.pe
Peru
3 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 5, 2023

Thank you Annie, for explaining the topic we discussed! Your explanations were clear, concise and helpful.

Zyenn Flower
Malaysia
19 days using the app
Logbase replied June 5, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

October 10, 2023

Vindu was very helpful today in changing the appearance of our website.

Satellite Garden Centre
Canada
1 day using the app
Logbase replied October 14, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

August 23, 2023

Great product and great customer service, always swift to respond and help fix any issue, fastest ever. Super recommened this team and product.

Munchie Express
Canada
1 day using the app
Logbase replied August 24, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.