Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

May 24, 2023

The customer service was excellent and they were able to help me set up all of the settings so that I could have pick up options and delivery options at multiple locations. Excellent!

Coastal Key Lime Pie
United States
About 3 hours using the app
Logbase replied May 26, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 1, 2023

Easy configuration. Very responsive customer service live chat. Annie had been very helpful and patient in me through the setup which caters our diverse needs.

Fleuria
Hong Kong SAR
About 3 hours using the app
Logbase replied September 2, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

May 2, 2023

Thank you so much for your help dhanasheelan! The explanation was perfect and i was able to set up what i need for the business properly! :) Thank you again!

Jolly Cakery
Australia
About 6 hours using the app
Logbase replied May 2, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

September 13, 2023

Barat was super efficient and helpful - just jumped on a quick zoom call and set up the app for me super quick. Highly recommend :)

Sweet & Co
New Zealand
About 3 hours using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

September 11, 2023

Perfect and helpful service Vinduja

La Tapa Del Coco
Panama
About 22 hours using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

September 28, 2023

Wonderful service. Kavishan was great help!

Targ - Kręgliccy
Poland
About 12 hours using the app
Logbase replied September 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future

September 19, 2023

Great customer service

epiceriebouf
Netherlands
2 days using the app
Logbase replied September 20, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 28, 2023

Bei allen Fragen waren Rahul und Barath immer zur Stelle um Fragen und Probleme zu lösen. Vielen Dank!

Casa Vita
Germany
10 months using the app
Logbase replied October 2, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

May 29, 2023

Rahul hat uns perfekt durch den Onboarding Prozess geleitet. Weiter so! Auch die App erfüllt bisher alle unsere Ansprüche

David`s Fitnessfood
Switzerland
10 months using the app
Logbase replied May 29, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

September 27, 2023

Très bonne expérience d'assistance dans l'installation de l'app (fonctionnalités et personnalisations) avec Kavishan. Aimable et réactif dans nos demandes.

Mon Lodgeur
France
11 days using the app
Logbase replied September 28, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!