Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and scheduling capabilities. They appreciate the high level of customization, dynamic delivery rates, and the ability to manage multiple locations. The app's customer service is praised for its responsiveness and helpfulness. Merchants value the app's ability to streamline order fulfillment, manage inventory, and integrate with other platforms. Additional benefits include a live chat feature, detailed tutorials, and quick issue resolution.

January 16, 2024

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work.
It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Frederic Loraschi Chocolate
United States
3 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

Edited April 19, 2024

Barath, Siva and Raj have shown immense patience helping me set the apps up for my website. Siva has been especially helpful throughout the process. In a world that often lacks quality customer service, these guys are the best!

John's Garden Company
United States
3 months using the app
Logbase replied January 29, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!

February 1, 2024

Excellent app that cover all our needs. Easy to use and to set up. We had an issue we could not fix our selves, so we contacted customer support, which helped us right away. Thank you to Rajkumar who solved it within a couple of minutes! This app can absolutely be recommended.

Conscious.dk
Denmark
9 days using the app
Logbase replied February 2, 2024

Thank you so much for taking the time to provide us with your feedback. We are delighted to hear about your positive experience with our services and sincerely appreciate your kind words.

March 20, 2024

Annie was a huge help!!!!!

Must be Ruff
United States
Over 1 year using the app
Logbase replied March 22, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

February 11, 2024

This app is very user friendly, and thier customer service, specifically Siva was very willing to answer all of my questions in detail!

BloomsByMarie
United States
9 months using the app
Logbase replied February 12, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 16, 2024

Easy and simple app, awesome customer service

FISH
Canada
3 months using the app
Logbase replied April 17, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 7, 2024

Tremendous thank you to Kavishan for assisting me with the set up. Have been looking for a while to find an app that would service our needs and thanks to Kavishan (and his patience) it seems like we finally found the app we were looking for to manage various delivery, pick up and order rules we implement to cover our regular and peak selling seasons. Kavishan helped us in implementing the rules we needed and was a great help.

Ely’s Fine Foods
Canada
1 day using the app
Logbase replied March 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 15, 2024

Janani helped me so much I really appreciate the customer service this app has provided

Traditions Meat Co.
United States
9 days using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 13, 2024

Simple and efficient, perfect for me thank you !

Maugez-moi
France
4 months using the app
Logbase replied March 14, 2024

Thank you so much for the wonderful review, It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

April 11, 2024

Nandini helped me a lot. She is very kind and friendly.

Destination shopping
Vietnam
27 days using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.