Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

Edited November 19, 2022

Perfect app. Just what I'm after. The team were very helpful over a zoom call to go through all of my settings to make sure everything was set up correctly as I had a couple of requests which I didn't know were possible. I'm able to set up different calendars for different products which has been an issue on a previous app. Full stars and can't wait to continue using the app. I've also used the live chat function for another issue and team once again have been very helpful and efficient! Big mention to Dhinakar who helped with a big technical request! Thank you again!

Brownie Eats Sweet Treats
United Kingdom
About 2 years using the app
Edited September 15, 2023

Everytime I have a challenge the fix is just moments away with this team. The ease of getting things solved is fantastic for busy stores. Thank you!

Bread By Elise
Canada
About 2 years using the app
January 6, 2023

Sudhan was amazing. His knowledge is vast and he helped me set up our shopping cart so we could add 3 specific delivery days and 1 pick-up day. There is no way I would have been able to figure that out. Thanks so much!!

Cocoabeans Gluten-Free
Canada
About 2 years using the app
Logbase replied January 6, 2023

Thank you for the wonderful review! Please reach out to us for further assistance, we'll be happy to help!

December 21, 2020

5* support - recommended. The app does what it says it will and the support team are fast and approachable.

The Old Custom House Penarth
United Kingdom
About 2 years using the app
Edited December 20, 2020

Amazing service!!!!! So helpful and LogBase walk you through the whole setup process. I highly recommend LogBase!!

The Bundles
Canada
About 2 years using the app
Edited December 15, 2023

We switched from another app to this one. Cannot say enough about the amazing customer support from Raj Kumar and Barath! They spent over an hour helping me set up our store. HIGHLY RECOMMEND this app!

Anytime I need help, this team is there and offers help any way they can.

Wagshal's
United States
About 2 years using the app
June 19, 2020

Great app at a great price - Support helped out immediately in setting everything up. 5 stars all the way!

Liberty Fireworks
United States
About 2 years using the app
Logbase replied June 21, 2020

Thank you for the wonderful review!

March 31, 2022

Love it. best customer service across any app i've tried. Even got me on video call immediately when i had an issue. never had this service with any other app

Fatpouches
Singapore
About 2 years using the app
April 12, 2022

Having seeked help with the app provider, they were able to very quickly solve my issues. I had been going round in circles, told that the app wouldn't be able to support my needs. Thank you to Sreeman for very quickly resolving this for me.

SHOT JUICE
United Kingdom
Almost 2 years using the app
Edited December 1, 2023

Barath was so very helpful! I scheduled a call and within minutes he helped me solve my problem to prevent "local only" products from shipping.

ShopAtDean
United States
Almost 2 years using the app