Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

October 21, 2022

Simple and straight to the point. Encountered a few issues when launching a new theme and the staff, Janani gave quick and efficient solutions. Kudos to the online support team.

JUN.COM.SG
Singapore
Over 1 year using the app
Edited May 1, 2023

ALWAYS great customer service.. I was greeted with a chat pop up window where a real agent joined right away. This has been the case every time I've had to troubleshoot.

They assisted with my issue then also showed me how to update it myself for next time.

Very happy with this!

The Flower Boutique Perth
Australia
Over 1 year using the app
April 5, 2022

This app is great and support is amazing! We got stuck with a couple of things and Kavishan was super helpful, he got things fixed right away and even helped us with some other stuff. Thank you so much!

No3Pizza
United Kingdom
Over 1 year using the app
July 24, 2020

Awesome App. Exactly what we needed. Better then apps that are 10 times the price per month. Tech Support is AMAZING, they helped get everything going. Would definitely recommend if you need customized pickup times.

Oak Park Farmers Market
United States
Over 1 year using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

Edited January 22, 2024

Spoke to Annie from Oickeasy Team for Help was very good and app is very functional.

Carlos
Gibraltar
Over 1 year using the app
Edited December 16, 2021

Great customer service!!! Really fast and easy to talk to, provided images/screenshots for guiding me in our issues. Thanks!

Albergus
Philippines
Over 1 year using the app
July 30, 2020

The app works really well and cstomer Service is fast and effective: they helped me by sharing their screen and everything worked perfectly. I hope they're going to develop a new feature for different slot time per location.

Foodys Shop
Italy
Over 1 year using the app
September 23, 2021

The app simply does what is should and is easy to use for my customers. And the support is amazing! Thank you for your help!

Holy Cookies
Belgium
Over 1 year using the app
November 22, 2022

Really good application. Excellent costumer services. They help you with any inconvenience with the app.

Nagev
Australia
Over 1 year using the app
February 17, 2022

Amazing app with lots of great features and functionality. The support team is exceptional too. Highly recommend.

Mary's Muffins Oakville
Canada
Over 1 year using the app