Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

November 7, 2023

I re-downloaded this app recently as I had changed my business model and needed an easier way to organise orders and set cutoff times. Pickeasy had an amazing service, where I was given a one-on-one session with one of their team members to help customise and personalise this app based on what I needed. Sid spent his Friday evening with me carefully going through each step and modifier, to customise my website. Couldn't have done it without him! I now no longer need to do anything manual with my orders, everything is stress-free with this customisation. Thanks so much Sid and Pickeasy!

Hole Foods Hong Kong
Hong Kong SAR
9 days using the app
Logbase replied November 8, 2023

Thank you so much for your kind words and for choosing Pickeasy! We truly appreciate your support and are here to assist you whenever you need us.

October 29, 2020

This app is fire.
A must have for every one who's using shopify to run their local business. The app has helped us tremendously to manage the incoming orders and not get flooded in the kitchen. Now it's just the perfect work flow. The support team is super helpful and kind. If you need any help just chat with them. They're happy to help. Can't wait for the coming language updates. Keep killin' it

Megas Alexandros
Germany
8 days using the app
November 3, 2022

Dhinakar was extremely helpful and walked me through the setup process. Great app that functions well for my store.

FloraJoy
United States
8 days using the app
Edited June 16, 2022

Great experience and quick help when needed! Siva is very helpful and quick to respond when I needed a small issue resolved.

Great One Cookie Company
United States
8 days using the app
Edited May 11, 2023

Great service from Febin! thanks so much.
I was stuck with the delivery zipcodes, user could go on to the cart before picking a timeslot and Rahul was so kind to help me and fix it for me.

Crisol empanadas
Netherlands
8 days using the app
Logbase replied May 4, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

October 9, 2021

This app is really important for online florists because choosing delivery date is very crucial for our customers. A huge shout out to the team, Sree, Siva, Janani and Rajkumar, who had helped me to set up the delivery settings based on our store unique needs. They had also helped us to customise the appearance based on my perfectionism and OCD. Great work! Highly recommend!

SJÖ Flora
Singapore
8 days using the app
January 14, 2022

This app works well for my store. Firstly I must say the service from all the support team has been great. In particular, Siva helped me today with a number of issues - we have been on and off Zoom calls and chats and he has been really great at understanding what I needed.
On the app more widely - it's been great to get the various options onto my website for customers to choose - lots of different time slots, different options for Local Delivery and Pickup, the ability to override for certain product sets etc.
I would like to see more available behind the scenes - the ability to tailor the emails that are sent to customers, the ability to tie into the Shopify Local Delivery route planning (it does tie into a different app EasyRoutes but that is fairly expensive).
Overall - 4 stars for the app itself but I'd give the support team 10 stars if I could!

Guilt Free Groceries
United Kingdom
7 months using the app
November 13, 2023

Much easier than other apps I've used. Very responsive and solution based and the live chat is with a real person!

FablasIceCream
United Kingdom
7 days using the app
Logbase replied November 14, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 4, 2023

Super application ! Avec un service rapide et efficace.
J'ai eu contact très vite avec Janani qui m'a aidé à résoudre mes problèmes.
Je recommande.

Mienimalist
Belgium
7 days using the app
Logbase replied September 13, 2023

Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.

September 15, 2022

It's very easy to use, the customer service is very attentive, and has been helping me change the functions I need. At present, it is very smooth to use. I hope it can be maintained.

RiceVan
United States
7 days using the app