Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,062)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

July 4, 2023

Installed app, easy to set up, i needed some help fine tuning and went through the chat box and everything was sorted and setup in minutes.
Makes it easy to manage orders that need the customer to select a delivery date

The Seafood Connoisseur
United Kingdom
1 day using the app
Logbase replied July 4, 2023

Thank you for taking the time to leave us such a wonderful review. It means a lot to us!

Edited May 24, 2022

I needed help setting the pickup options. I made a Zoom appointment and "Annie" was able to help me very quickly and competently. Thank you very much!

Sternen Grill Shop
Switzerland
About 24 hours using the app
March 30, 2022

Rajkumar helped me set up my website with local delivery and pickup. He was very patient and thorough and assisted me troubleshooting a multi-location store. I would highly recommend this app.

Geometry Gardens
United States
About 23 hours using the app
September 14, 2023

I have a bit of a complicated situation with multiple locations and the team was absolutely amazing! Great customer service! A++++++

TC Elli's
United States
About 23 hours using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

April 30, 2022

I've worked in IT for a few years now and have worked with vendors big and small. The service this team provides is one the best I have experienced. Siva was incredibly knowledgeable and answered all questions I had. Highly recommend this app for its ease of use and fantastic support.

Globos y Fiestas
United States
About 23 hours using the app
August 25, 2020

The chat feature is really useful and Kumar helped me set up all the features I needed. This is a great app if you want specific collection slots to be available for the customer to choose from.

Benningtons Cakes
United Kingdom
About 23 hours using the app
November 7, 2023

A very intuitive and thorough app with great tech support, had all my questions answered by Annie, no troubles at all.

Caldera.CAKING
Australia
About 22 hours using the app
Logbase replied November 8, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

July 31, 2022

I'm really impressed with this app, it offers lots of customisation options and is perfect for our business. We are a cake shop and wanted to start offering a local delivery option for our customers and have different delivery rates per postcode. This app lets up achieve all of that and more! We can also send out customisable reminder emails to our customers which is a great help. The best part of all though is the customer service, which really is the best I've experienced on Shopify so far. Siddarth has been a great help and was able to have a call with me at short notice to go through all aspects of the app and it get it set up for me to our exact requirements. Thank you Siddarth for your help it's much appreciated. To anyone considering this app, I would definitely recommend it, the customisation options are really good, and being able to send reminder emails to our customers from within the app is really beneficial to us.

Ellese Bakes
United Kingdom
About 22 hours using the app
September 1, 2022

After using another Store Pickup / Delivery app for the past 2 years, it broke a week ago & customers couldn't check out. After a few days back & forth (with no solution & losing business daily), i installed this app only 24hrs ago & already, my stores back up & running (better than it was before) with quicker solutions & better options than ive ever had before.
To top things off, i had Siddarth walk me through the set up via a Zoom call 10:30pm last night. He spent over an hour with me setting up new zip code radius rates & a few other coding issues. He was even in a live chat with Shopify getting some custom settings sorted for me so i could fine tune my pickup/delivery options to perfection. To say im happy with this app & his service is a serious understatement, Siddarth went well above & beyond his job role & i cant thank him enough for it. I'd give this review 10 stars if i could.

hugandkissxo.com
Australia
About 22 hours using the app
August 9, 2022

a really nice man (Kavishan) helped me and solved all my problems!!! Thank you! I´m liking the app a lot.

Cordes 7th Heaven
Mexico
About 22 hours using the app