Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and scheduling capabilities. They appreciate the high level of customization, dynamic delivery rates, and the ability to manage multiple locations. The app's customer service is praised for its responsiveness and helpfulness. Merchants value the app's ability to streamline order fulfillment, manage inventory, and integrate with other platforms. Additional benefits include a live chat feature, detailed tutorials, and quick issue resolution.

April 24, 2024

This app adds functionality we very much needed to our Shopify store. I have found the tutorials to be easy to follow and straightforward. Support is Amazing for this app. They always respond immediately which is impressive and never take more than a few minutes to resolve an issue. I would highly recommend this app if you are looking to do scheduled pickups and local deliveries.

The Fabulous Baking Co.
United States
5 days using the app
Logbase replied April 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 18, 2024

Title: Exceptional Tech Support Experience with Sudhan R. for Customized Delivery and Shipping Setup on Shopify

I recently had the pleasure of working with Sudhan R. from the tech support team, and I am truly impressed by his exceptional support in setting up a complex delivery and shipping system on our Shopify store. Sudhan's expertise not only helped me configure different setups for local delivery, pickup, and shipping but also enabled us to implement advanced features such as limiting orders per slot and setting various parameters to enhance our operational efficiency.

One of the most remarkable aspects of Sudhan's guidance was the ability to set specific criteria such as cut-off times, preparation times, blackout dates, minimum order values, and zipcode checks for each delivery method. This level of customization has allowed us to streamline our order fulfillment process, ensuring timely and accurate deliveries while catering to the unique needs of our customers.

Sudhan also introduced me to product-specific settings such as preparation times, fulfillment types, availability, and blackout dates, enabling us to manage our inventory more effectively and provide accurate information to customers regarding product availability and delivery timelines.

Furthermore, with Sudhan's assistance, we were able to manage multiple locations seamlessly, customize delivery days based on zip/postal codes, and implement language translations to enhance the shopping experience for our diverse customer base. These features have not only improved the overall customer experience but have also helped us expand our reach and cater to a wider audience.

Additionally, Sudhan guided us in setting up dynamic delivery rates based on various factors such as zip code, postal code, product type, weight, cart value, and time slot. This level of flexibility has allowed us to offer competitive shipping rates while ensuring that our delivery costs are accurately calculated based on specific parameters.

In conclusion, Sudhan R.'s exceptional support and expertise have been instrumental in helping us create a highly customized and efficient delivery and shipping system on Shopify. I highly recommend reaching out to Sudhan for any assistance related to configuring complex delivery setups, as his knowledge and dedication to customer satisfaction are truly commendable. A big thank you to Sudhan and the tech support team for their outstanding service!

GREAT EVENT RENTALS
United States
1 day using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 28, 2024

Great app and the assistance from Dhina was incredible! He was super helpful and assisted me with all of my needs. Completely perfect, very happy with the service and will be contacting Dhina again if I ever require more help with my Shopify

St. Louis
Australia
5 months using the app
Logbase replied January 29, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!

February 27, 2024

App does exactly what we want it to and they accommodated a request we had to make it fit exactly how we need it to. Customer service/support was fantastic. Thanks again Siva for you friendly service.

The Present Tree
United Kingdom
15 days using the app
Logbase replied February 28, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

February 13, 2024

Febin was very helpful with walking me through all the different options of the Pickeasy app. I feel that this was the solution I needed for my online store. Very professional and nice to speak with. I would recommend this app to anyone who needs the ability to schedule certain pickup dates/times and/or blackout dates. This is what I was looking for!

Space City Crunch Munch
United States
8 days using the app
Logbase replied February 15, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

February 19, 2024

Support is really friendly and helpful. thank you

The Urban Kitchen
New Zealand
Over 3 years using the app
Logbase replied February 29, 2024

We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

March 13, 2024

I have been using this app for 6 months and the level of service and execution has been top notch. I met with Sudan today for troubleshooting and the service was fantastic!

Thank you!

Off Cut & Co.
Canada
7 months using the app
Logbase replied March 14, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 5, 2024

This was our second conversation with a Logbase rep. Sudhan was instrumental in helping us get our issues worked out, and most of all, Sudhan's knowledge and patience was amazing. Thank you so much!

Penn Thrift Beverage
United States
About 2 months using the app
Logbase replied March 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 28, 2024

Rahul and the LogBase team is Fantastic. Whenever I have any issue, they are always on hand to guide and help. If i coudl give 10 stars I would.

Southside Flower Market
Australia
Over 2 years using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

March 19, 2024

Great app, very good customer service

Talacker41
Switzerland
Almost 3 years using the app
Logbase replied March 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.