Reviews (43)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 28, 2023

Amazing customization options with rules. We can do anything we want with orderdesk for our order workflow. They listen to us and help us achieve what we want.

Couples Apparel
United States
Almost 3 years using the app
Order Desk replied March 1, 2023

Happy to be of service, Couples Apparel team!

July 10, 2015

Hands down the best fulfillment app on Shopify! Highly recommended!

Curious Rebel
United States
Over 2 years using the app
May 17, 2017

This App is amazing. The customer service is outstanding. If you want to grow larger than just a small store and have multiple fulfillment centers and sales channels, this is the app you need. We are very please with the capabilities and ongoing support. Also new features are released at times that it seems we really need them. Thank you!!!!

Know Yourself Retail
United States
About 2 years using the app
October 17, 2016

This app has been a god-send. We have 2 suppliers, one who works through her ShipStation integration to our store, the other through a private folder for products tagged with her name. David was very helpful and patient in the setup! Highly recommend!

Yall Apparel
United States
About 2 years using the app
July 2, 2016

This is the best app ever... honestly, where has it been all my life?? Exactly what I was looking for - something to automatically send my orders to FBA for fulfilling, then automatically send fulfillment notifications to the customer. Before this, I was manually entering all that into FBA and it was inconvenient to say the least.

This has freed up so much time, truly, THANK YOU to the developers ...

Bona Fide Skin Care
United States
Almost 2 years using the app
Edited April 22, 2022

Update- I am coming back on 4-22-22 to update this and specifically shoutout Darren at OrderDesk. He has helped guide me and been infinitely patient through working out issues with a pre-order workflow. This has helped us immensely, and WOULD NOT have been possible without him taking time to support me through this and answer too many questions to count. OrderDesk support is unmatched. ---------- ...

bootyparlorinc
United States
Almost 2 years using the app
Order Desk replied September 29, 2021

Thanks for such wonderful words about our support team! If you need some more adjectives, feel free to contact our support and we'll send you some more. :)

In all seriousness ...

Edited April 12, 2021

I have to say, I have never experienced customer service like this. This is one of, if not, the best company I have ever worked with. I was desperate to get everything set up and Louie, with order desk, was unbelievable and went above and beyond to help me. I can honestly tell you, if any of you are hesitant to purchase this addon listen to me. WORTH EVERY PENNY AND THEN SOME!! Thank you Louie ...

Rancher's Prime
United States
Over 1 year using the app
Order Desk replied April 13, 2021

Carl, your kind words made us smile this morning. Thanks for your thoughtful review, and of course for using Order Desk!

February 28, 2023

Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended

The Escape Mail
Canada
Over 1 year using the app
Order Desk replied March 1, 2023

Your recommendation means a lot!

February 1, 2017

Order Desk looks to be perfect for we want and we are in the testing phase now but I have to say the support is fantastic! If it doesn't do what we need, it wont be for the lack of support! Thank you guys!

A Koko
United Kingdom
Over 1 year using the app
March 25, 2016

To make a long story short, stop looking for another order management platform. Stop driving yourself crazy with the limitations of the Shopify platform. Stop thinking you have to do everything one by one or manually. Contact the amazing guys at Orderdesk and if there is a way to solve your problem, they'll tell you.

More importantly though, at least for me and our business, was the way in which ...

Deal Bungalow
United States
About 1 year using the app