Reviews (43)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 16, 2016

Great customer service - fast pinpointing of issues and quick implementation. David was very helpful along the set-up process. Highly recommended.

Institut Katharos
France
About 1 year using the app
September 28, 2020

We struggled for years without an OMS and none of the ones I had trialed ever had the flexibility we needed or would pull over the required line item properties from Shopify for our highly customized products. Order Desk checked all of the boxes we needed and for only a fraction the cost of their competitors. The value you get is definitely worth much more than what they charge. I can say without ...

Murphy Door, Inc.
United States
About 1 year using the app
Order Desk replied September 29, 2020

Thanks for taking the time to write this up, Scott. It's always a pleasure!

May 24, 2019

If I could only give this app 6 stars. I had a very specific need I had been trying to find a solution for...maybe a year. Lots of apps said they couldn't do it and wouldn't entertain any sort of customisation. I talked to the team at Order Desk and it was all a walk in the park, they had a solution for me pretty much on the spot. The customer support is great, first class. The functionality of ...

fooryu
Thailand
12 months using the app
November 17, 2020

Firstly - almost no other apps or services do what Order Desk does. It can stitch together anything to anything (different selling channels <> different fulfillment providers, on-demand printers, etc.). You can craft unique rules for each instance and the platform keeps great logs. There is a bit of a learning curve, but once you 'get it', you get it and it is like a box of legos... you can build ...

Goldleaf
United States
11 months using the app
Order Desk replied November 17, 2020

Thanks for the kind words, Charles! High fives are gladly received and reciprocated.

June 24, 2016

Perfect app to perform bulk actions on orders, that are not an option from within shopify. Support is best ever!

Ilovegrowingmarijuana
Netherlands
10 months using the app
September 23, 2016

This is a great app. Lots of powerful features to automate order flow and generating emails, packing slips, updates, etc. Which were our requirements (I am sure it has a lot more functions)
It solved one of our biggest challenges. Which was how to route orders to different vendors (drops shippers) and send sensible updates and packing slips...
The support provided by the Order desk team is ...

Lotus Lake
Australia
8 months using the app
June 13, 2018

Solid app and great customer service. These guys really care about their customers and products.

Riptide Electric Skateboard
United States
6 months using the app
November 26, 2019

OrderDesk has become a necessity for our store. I can't recommend it enough!

It's helped us pull off a number of things that otherwise would have been impossible.

We use OrderDesk to decide where to fulfill products based on customers' shipping addresses. Using Amazon FBA in Canada, UK, Japan, and Australia, this means we can automatically route orders to those specific fulfillment methods ...

Harkla
United States
6 months using the app
Edited June 7, 2017

This app is tremendous, it has really allowed us to automate mundane processes so we can focus on growth! It is very powerful but still flexible enough to meet the unique needs of our store.

What is even more incredible is their customer service. They have a remarkable team that truly goes above and beyond. I have honestly never had such a positive customer experience. Thank you Order Desk!

Shelfies
Canada
5 months using the app
June 27, 2020

BEST APP FOR ETSY AND SHOPIFY INTEGRATION. Incredible tool. Practically the only effective way I have found outside of hiring a web developer to build my own API integration or using very expensive iPaaS services to bring Etsy orders onto Shopify for fulfillment through Shopify apps. Super easy to set up, great customer service.

Ghoul RIP
Canada
5 months using the app