Reviews (144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for allowing customers to self-edit their orders, significantly reducing support tickets and boosting revenue through upsell features. It includes functionalities like address validation, coupon application, and last-minute adjustments. The integration is seamless, and the intuitive design minimizes manual interventions. Merchants praise the responsive support team and continuous improvements based on feedback, enhancing the app's reliability and effectiveness.
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Such a no-brainer! We went from receiving hundreds of customer support emails a week to only a handful, this app literally self-services almost every request straight from our order status page. Our customer satisfaction is through the roof. Special thanks to Keira and Hamish for seamlessly integrating with our warehouse management software - very excited to turn this into an upselling machine next!