Reviews (159)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for enabling customers to self-edit orders post-purchase, reducing customer service needs and enhancing satisfaction. It allows for modifications like address changes, item additions, and shipping upgrades, improving revenue through upselling. The app is noted for its intuitive features and seamless integration, leading to fewer support tickets and reduced operational workload. Support from the app's team is responsive and effective in ensuring smooth operations.

June 7, 2024

awesome app, easy set up and fast. very straight forward. thanks guys

SAND N SALT
Australia
4 days using the app
May 14, 2024

Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.

Sunni Scenes
Australia
6 days using the app
May 30, 2024

Amazing App & brilliant help in a seemless set up.

Just Shear
Australia
6 months using the app
July 29, 2024

This app is incredible, and the founders' support is fantastic, too. We have been able to save a lot of hours on support tickets, and the app has also generated significant upsell revenue.

The most important thing, it improves the customer experience!

Highly recommended!

SuppsRUs
Australia
About 4 hours using the app
August 1, 2024

The onboarding was a breeze, the team made the implementation super easy, only took 10 minutes.

Thetenthco.com
Australia
4 days using the app
June 28, 2024

Hamish and the team have been incredible with the set up! Such a great app, has saved us heaps of time. Highly recommend!

TJ SWIM
Australia
2 days using the app
June 23, 2024

Stoked with this app - we probably don't have to hire another cx role due to installing this. Hamish and the team were super helpful with install.

Saint Belford
Australia
3 days using the app
April 14, 2024

Very simple to install and does the job and more. Great support from the OrderEditing team if you have questions. This APP saves us lots of time correcting orders manually.

Can highly recommend this to any Shopify implementation.

Svenshop
Switzerland
About 17 hours using the app
June 15, 2024

What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.

Leather Hero Australia
Australia
About 4 hours using the app
May 27, 2024

Fantastic App, that reduces your customer service.
Hamish is super helpful with the onboarding and set up
Cheers Rhonda

Bride Tribes
Australia
1 day using the app