Reviews (83)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 23, 2024

Stoked with this app - we probably don't have to hire another cx role due to installing this. Hamish and the team were super helpful with install.

Saint Belford
Australia
3 days using the app
June 7, 2024

awesome app, easy set up and fast. very straight forward. thanks guys

SAND N SALT
Australia
4 days using the app
May 1, 2024

This app is a must-have for every Shopify store. There's always going to be customers that need to change their address after they purchase and if your fulfilments are faster than your customer service (as can happen in our case) you're gonna end up with upset customers. We got value from the first day we installed the app. There are tons of extra features too and the free tier makes it a no-brainer - pay only if it makes you money. App support is fantastic as well!

Brick Me
Australia
24 days using the app
April 23, 2024

This app is literally amazing! I can't wait to see how it works for my customers. I tested it out with a sample order and it worked like a charm I couldn't believe it. One of my number one customer service inquiries is to correct address or contact information. I know having this app will allow my customers to easily edit their own information and give me the piece of mind of knowing that their orders are accurate. The team was super helpful in helping me set it up in my store! Highly recommend, this will be one of the top Shopify Apps no question. Mark my words. I'm just glad I found it!

For The Loaf Of God
United States
About 1 month using the app
May 7, 2024

Hamish reached out as soon as we installed Order Editing and set it up right away for us before I even had time to look at the app. The service and eagerness to get us set up and ready to roll is something I have never experienced with any other app. Thanks team!

Pawfect Pals
Australia
4 days using the app
April 30, 2024

Order Editing has been game changing for our business! We went from dozen tickets a week from customers inputting their shipping address to only 1-2 per month. Hamish and team had been super responsive and helpful with implementation and support throughout! Highly recommend!

The Mixologer
United States
27 days using the app
May 12, 2024

Great product, easy set up - excellent customer support.

SIDESHIFT
Australia
3 months using the app
June 15, 2024

What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.

Leather Hero Australia
Australia
About 4 hours using the app
May 14, 2024

Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.

Sunni Scenes
Australia
6 days using the app
April 8, 2024

This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.

Rainier Watch
United States
3 months using the app