Reviews (118)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enabling customers to edit their orders post-purchase, such as updating shipping addresses or adding items, which enhances customer satisfaction and improves shipping accuracy. The app also allows adding discounted items before dispatch, boosting sales. Merchants praise its intuitive design, seamless integration, and exceptional customer support, noting the responsive and helpful support team.
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Right from the first day this app has reduced the workload for our Customer Service team by allowing customers to change their order details. Also great support from Hamish to get us started.
Only reason for giving 4 stars is because the order upsell features could be improved.
Such a good app. Specially the customer support is amazing and very responsive. I highly recommend this app.
Great app - Hamish was extremely helpful and accomidating. Would recommend.
Works perfectly. Great experience for the merchant, even better for the customer. Highly recommend this app.
WOW! Great App - and unbelievable support. Fast to respond, 24/7 it felt like. Great results from the app and such good support
This app is a must have and creates a win/win where customers can easily change their errors and update order details, without the need to contact your customer support. The developers go above and beyond and we had a few initial challenges which they addressed swiftly.
Hamish and his team have been amazing with setting this app up. It has saved me a lot of administrative time as well as helping my customers get more in their order which also increases my AOV. Support has also been amazing. Thanks team!
Saving us so much time with order edits. The team is great to work with, and very responsive. Highly recommend!
Hamish and the team have been amazing to deal with, and always very prompt! both with the onboarding and post implementation support. Well done, highly recommended.
The boys at Order Editing have created a very incredible product. It both reduces costs and most importantly time spent editing shipping addresses for customers, whilst driving revenue through its upsell capabilities. Its seamless and an extension that just does its thing and gets result.
A must have for all Shopify stores.