Order Fulfillment Guru
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.
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Great support and communication from Claire and the app works well for what we need. Direct integration with Click and Drop would be a great addition in the future.
Thank you for the lovely review. We offer integration with Royal Mail (you can print shipping labels or provide prepaid shipping labels to your suppliers) via our EasyPost integration. Please let me know if you have any additional questions.
We are using this app to help streamline the fulfilment process with our vendors. It has helped them access their orders faster. Thanks!
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
We are loving Fulfillment Guru! The app is easy to set up, it saves our team time and orders are more accurate. We used to send drop ship orders manually, which left room for human error and the labels were created right away even if the item wasn't shipping yet, which caused customer confusion. High recommend! Also, the customer service is great. I had a lot of questions and they answer the, fast and accurately.
Thanks so much for the lovely review! We really enjoyed helping your team.
This app gives us the potential to create easily manageable fulfillment strategies that would usually take far too many manhours to be practical. Support is very helpful. There are a few things about how it works that we'd like to see some changes to, at least as 'optional'. But overall, a fantastic tool with extraordinary functionality.
I operate a new dropshipping business. I had started by manually sending orders to suppliers, receiving tracking info by return of mail, and then copying/pasting tracking info into Shopify = totally unsustainable. This app has saved me hours already; it sends the orders straight to suppliers, they can see all orders in one place and then upload tracking info there which gets sent straight to customer. I've been in touch with Claire from support a few times and some of the improvements suggested have already been implemented. Great app and only getting better!
Thanks so much for the lovely review! We really appreciate it. We are happy to help and let us know if you have any other questions.
Fulfillment Guru is an amazingly powerful, yet exceptionally simple to use, order routing app. We started working with third-party fulfillment centers and needed to split up orders and route products to the correct shipping accounts, and Fulfillment Guru let us do that with ease. On top of that, their customer service is second to none. And I mean that. I requested a specific feature get added, and not only did they follow through, but they have also been so patient in answering all of my questions. 5+ Stars. Would recommend to EVERYONE that has more than just basic shipping and fulfillment needs.
Thank you for the lovely review. We really enjoyed working with your team and are happy to help!
The automation makes it vey easy to manage outgoing requests and for our suppliers to update order statuses. Would like to have the packing slips match the format and branding of the ones produced by the store.
Hi Washington Spirit Shop, we appreciate the feedback. We have sent multiple inquiries regarding this feature request but still haven't heard back. This is something that we are currently working on and would love to get your team's input as we build the feature. We look forward to hearing back from you and earn an opportunity for a 5 star review.
The team at Order Fulfilment Guru have been super responsive and helpful. Setting up the app was really easy and took no time at all.
Thank you very much for the lovely review. We are always happy to help!
Great App! Really helps cut time in operational stuff. Love it
Thank you for the lovely review. We are always excited to help!
Kevin was very helpful helping us to finish up a connection between two shopify locations. We had a few settings that needed to be tweaked in order to have the orders come through. He was very knowledgeable.