Order Fulfillment Guru

Order Fulfillment Guru

Reviews (108)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

April 23, 2021

Great support and communication from Claire and the app works well for what we need. Direct integration with Click and Drop would be a great addition in the future.

Letterbox Gifts
United Kingdom
About 1 month using the app
Cork Labs replied April 23, 2021

Thank you for the lovely review. We offer integration with Royal Mail (you can print shipping labels or provide prepaid shipping labels to your suppliers) via our EasyPost integration. Please let me know if you have any additional questions.

February 18, 2021

We are using this app to help streamline the fulfilment process with our vendors. It has helped them access their orders faster. Thanks!

Brothers We Stand
United Kingdom
29 days using the app
Cork Labs replied February 18, 2021

Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.

June 9, 2022

We are loving Fulfillment Guru! The app is easy to set up, it saves our team time and orders are more accurate. We used to send drop ship orders manually, which left room for human error and the labels were created right away even if the item wasn't shipping yet, which caused customer confusion. High recommend! Also, the customer service is great. I had a lot of questions and they answer the, fast and accurately.

ModernTribe
United States
27 days using the app
Cork Labs replied June 9, 2022

Thanks so much for the lovely review! We really enjoyed helping your team.

January 17, 2023

This app gives us the potential to create easily manageable fulfillment strategies that would usually take far too many manhours to be practical. Support is very helpful. There are a few things about how it works that we'd like to see some changes to, at least as 'optional'. But overall, a fantastic tool with extraordinary functionality.

J&R Bicycles, Inc.
United States
25 days using the app
March 29, 2021

I operate a new dropshipping business. I had started by manually sending orders to suppliers, receiving tracking info by return of mail, and then copying/pasting tracking info into Shopify = totally unsustainable. This app has saved me hours already; it sends the orders straight to suppliers, they can see all orders in one place and then upload tracking info there which gets sent straight to customer. I've been in touch with Claire from support a few times and some of the improvements suggested have already been implemented. Great app and only getting better!

The Learning Tower Company
United Kingdom
24 days using the app
Cork Labs replied March 29, 2021

Thanks so much for the lovely review! We really appreciate it. We are happy to help and let us know if you have any other questions.

March 23, 2021

Fulfillment Guru is an amazingly powerful, yet exceptionally simple to use, order routing app. We started working with third-party fulfillment centers and needed to split up orders and route products to the correct shipping accounts, and Fulfillment Guru let us do that with ease. On top of that, their customer service is second to none. And I mean that. I requested a specific feature get added, and not only did they follow through, but they have also been so patient in answering all of my questions. 5+ Stars. Would recommend to EVERYONE that has more than just basic shipping and fulfillment needs.

The Grow Network Store
United States
22 days using the app
Cork Labs replied March 23, 2021

Thank you for the lovely review. We really enjoyed working with your team and are happy to help!

October 8, 2020

The automation makes it vey easy to manage outgoing requests and for our suppliers to update order statuses. Would like to have the packing slips match the format and branding of the ones produced by the store.

Washington Spirit Shop
United States
Over 1 year using the app
Cork Labs replied November 17, 2020

Hi Washington Spirit Shop, we appreciate the feedback. We have sent multiple inquiries regarding this feature request but still haven't heard back. This is something that we are currently working on and would love to get your team's input as we build the feature. We look forward to hearing back from you and earn an opportunity for a 5 star review.

February 21, 2022

The team at Order Fulfilment Guru have been super responsive and helpful. Setting up the app was really easy and took no time at all.

Outshine Labels
United States
20 days using the app
Cork Labs replied February 21, 2022

Thank you very much for the lovely review. We are always happy to help!

September 12, 2023

Great App! Really helps cut time in operational stuff. Love it

Cake Sex Shop
Mexico
15 days using the app
Cork Labs replied September 14, 2023

Thank you for the lovely review. We are always excited to help!

Edited April 14, 2022

Kevin was very helpful helping us to finish up a connection between two shopify locations. We had a few settings that needed to be tweaked in order to have the orders come through. He was very knowledgeable.

Girl Crush Company
United States
14 days using the app