Reviews (1,253)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional, customizable templates that enhance customer satisfaction and operational efficiency. They find the templates easy to design and appreciate the ability to include product photos and logos. The support team is noted for their quick and effective responses, often resolving issues within 24 hours. Merchants also value the one-time purchase cost as a cost-effective alternative to subscriptions.

November 28, 2024

Amazing support! They were able to help me customize my template so it better fitted our needs. Can't thank them enough!

MacAttackGear
United States
About 8 years using the app
Subscription Plus replied December 20, 2024

Hello,

We're thrilled to hear that you found our support helpful and that we could assist you in customizing your template to fit your needs. It's great to know that our efforts have had a direct, positive impact on your business.

Thank you for sharing such kind words about our team—we truly appreciate it! It's feedback like yours which drives us to tirelessly provide the best service we can.

Please don't hesitate to reach out if you need any further assistance.

Best regards,
The Shop Circle team

October 29, 2024

Love this team! The system is great, the support is HUGE! Always willing to help you make things PERFECT! I wish there was more stars to add... anyone want to let me borrow some to add and make more stars!?

Choose Your Attitude
United States
Over 3 years using the app
Subscription Plus replied November 1, 2024

Hello,

Wow, it really warms our hearts to read your review! We cannot thank you enough for sharing such wonderful words about our team and support. At Shop Circle, we make it a mission to put our customers and their needs first, so we’re thrilled that you've had such a positive experience.

The fact that you'd like to add more stars is absolutely fantastic - you have no idea how much it means to us. We’re here to help you craft the perfect order printer templates and will continue to do so.

Your feedback makes a huge difference to our team, and we proudly share these kinds of comments with everyone at our weekly meetings. It motivates us to maintain our high standards of service, and above all, it reassures us that we’re meeting your expectations.

Again, thank you so much for taking the time to leave your review. We’re here whenever you need us!

Best wishes,
The Shop Circle Team

October 14, 2024

Great app and great support. Been using for a while with no issues. We wanted to add a little extra information to our invoice and Valeria in Support had us sorted in super quick time. First class.

Allweathers
United Kingdom
Over 2 years using the app
Subscription Plus replied October 16, 2024

Hi there,

We're thrilled to hear you've been enjoying Order Printer Templates and the support we offer at Shop Circle! It's customers like you that keep us inspired to deliver top-notch service. Knowing Valeria was able to assist you in adding extra information to your invoice makes our day!

Thank you for taking the time to leave such a positive review. Your satisfaction and positive experience using our app mean a lot to us. It's feedback like yours that helps us continue to improve and grow.

Best Wishes,
The Shop Circle team

September 12, 2024

-->Don't look further... if you need templates you found the best app.
This App is really the most useful we are using in our online store.
Just install and you will be happy with the great templates you can use.

If there is any special case, like an additional option you need to have to displayed there is a great documentation and also the gui is made really customer friendly!

And last but not least: The support Team (all of them every member) are so competent to help you out within less than 24 hours.
So glad to have this application running.

Sofein.ch - Stedy Produkte Online bestellen!
Switzerland
Almost 4 years using the app
Subscription Plus replied September 16, 2024

Thank you for the fantastic review! 😄 We’re glad you love the templates and find our support team helpful. They are here whenever you need them!

Kind Regards,
Sarah

September 17, 2024

Great templates! I wanted to customize the code to add extra information and the support team responded within the hour to help out!
Give it a try, it's a one-time purchase and you will have a beautiful receipt/invoice to provide your customers.
Can even add the receipt as a download link on the order confirmation page.

AJ's Home Furniture
Australia
About 1 year using the app
Subscription Plus replied September 19, 2024

Thank you so much for recommendation and lovely review 🌟
Kind Regards,
Sarah

December 4, 2024

Easy to use and customize the app. We also got very good support when we needed a small but important customization to one template. Can recommend to use the app .

Jowissa
Switzerland
About 1 month using the app
Subscription Plus replied December 20, 2024

Hello,

We're thrilled to know that you found our Order Printer Templates app easy to use and customize! Our team always strives to provide the best support, and we are glad we could assist with your customization needs. Your recommendation means a lot to us!

Your feedback is hugely important as it helps us continue to improve and ensure we provide the best service possible for our users.

Thank you once again for your fantastic 5-star review!

Best Wishes,
The Shop Circle Team

November 15, 2024

The app is great. Everything works smoothly, setup is quick and easy.

The support is great!

The price calculation had to be expanded to include a discount function. It took less than 12 hours for the developers to respond. The expansion with the new code provided was completed within 10 seconds.

Thanks!

Freundeswein by PFM
Germany
About 1 month using the app
Subscription Plus replied December 20, 2024

Hi there,

We're thrilled to hear that you're happy with Order Printer Templates and had a seamless setup experience. Your positive remarks about the app functioning are immensely appreciated.

We're pleased to know that our support could help in a timely manner with your need for a discount function. We always strive to provide swift and efficient assistance, and it's fantastic that this resonated with you.

Your feedback is paramount to us to help continually enhance our services. It also means a lot to our development team who work diligently to deliver prompt and effective solutions.

Thank you once again for choosing Shop Circle and for your encouraging words. It truly makes our day!

Best Wishes,
The Shop Circle Team

December 22, 2024

Amazing customer support and customizable templates! Keanu was extremely patient working through an issue even though it was an user error.

Mazden
United States
19 days using the app
Subscription Plus replied December 25, 2024

We're thrilled to hear that you're finding our Order Printer Templates useful and versatile! Providing a seamless experience for our users is at the heart of what we do in Shop Circle, so we're glad Keanu was able to help you navigate through the challenges.

Your kind words about our team's patience and dedication have truly made our day. We'll definitely pass on your praise to Keanu - it's feedback like yours that motivates us to continue enhancing your experience.

Thank you again for taking the time to leave a 5-star rating and share this positive feedback. Your support means the world to our team at Shop Circle.

Kindest regards,
The Shop Circle Team

October 21, 2024

10/10 Customer Service. Would recommend!

Plenty of templates to choose from with great customisability!

AGM Customs
United Kingdom
Over 1 year using the app
Subscription Plus replied October 23, 2024

Hi there,

We're thrilled to hear that you found our customer service top-notch and our product just as satisfying! Your support and recognition mean the world to us and we're so pleased that you're enjoying the variety and customisability of our Order Printer Templates.

We'd also love to continue providing great service to awesome customers like you. It’s your positive feedback that keeps us motivated to work harder and improve.

Thank you for taking the time to leave us this amazing review and recommending us to others.

Best Wishes,
The Shop Circle Team

December 19, 2024

I used this app to personalise my invoices, packing slips etc. It seemed a little daunting at first with the codes but it was easy to get around. The support is excellent, quick to respond and couldn't be more helpful. A happy customer! Thank you

Gift It Different
United Kingdom
13 days using the app
Subscription Plus replied December 25, 2024

Your positive review absolutely made our day! We're thrilled to hear that Order Printer Templates is helping you personalize your invoices and packing slips. Yes, it might seem a bit challenging initially, but we're glad that you found your stride quickly.

It's fantastic to know that our support team could provide the assistance you needed in a timely manner. We are here to ensure that you have the best experience with our app.

Thank you for taking the time to share your experience with us. We truly appreciate your feedback as it motivates us to continue offering great customer service.

Best regards,
The Shop Circle Team