Reviews (1,249)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its professional, customizable templates that enhance invoices and receipts, improving brand image and customer satisfaction. The templates are easy to personalize and integrate seamlessly with Shopify, with no coding required for basic customization. The support team is responsive and skilled, often resolving issues within 24 hours and offering services like custom coding. Recommended for any Shopify store looking to improve documentation and customer interactions.

July 31, 2024

Nelvin and Lauro were fantastic! They got back to me within 30 minutes of my initial email and quickly resolved my issues.

Dahlia Candle Company LLC
United States
About 4 hours using the app
Subscription Plus replied August 5, 2024

Thanks for your five-star review! 🌟
Kind Regards,
Sarah / FORSBERG+two

October 25, 2024

Had a ticket with Lauro today for custom coding for a template which was sorted in minutes.

Tatri Kimoda
Slovakia
2 minutes using the app
Subscription Plus replied November 1, 2024

Hi there,

We're thrilled to hear that you had an excellent experience with our app, and that Lauro could assist you promptly with your template's custom coding! This is the level of service we aim for, and it's uplifting to know we've hit the mark when it comes to your experience.

Please know that your feedback is incredibly important to us, it encourages us to aim for the highest levels of service consistently.

Thanks again for taking the time to leave your 5-star review. Should you need any further help, don't hesitate to reach out!

Best wishes,
The Shop Circle Team.

April 25, 2024

Support via live chat quickly understood our design issue and installed a new logo across all templates to the desired look.

Life of Riley
United Kingdom
Almost 7 years using the app
Subscription Plus replied April 29, 2024

Thank you for taking the time to leave us a review 🌟
Kind Regards,
Sarah / FORSBERG+two

November 10, 2024

Excellent support. I needed a few changes made to one of their templates (to add purchase order number and payment due date) and they responded very quickly to get it resolved - on a Sunday night! From my experience, I would definitely recommend them.

Fenix Store
United States
March 27, 2024

I have been using their order printer and email templates for years.
I love their templates, and customisation options. More than anything, they have incredible support. I needed a few elements to look a certain way. They patiently heard me out and executed it.
Highly recommend them.

HOLYWEAVES
India
About 4 years using the app
Subscription Plus replied March 28, 2024

So happy to hear that! Thanks for the review and recommendation 😀
Kind Regards,
Sarah / FORSBERG+two

June 21, 2024

RECOMMANDED ! Excellent service !

Still House
Hong Kong SAR
Over 5 years using the app
Subscription Plus replied June 24, 2024

Your review made our day! Thank you 😃
Kind Regards,
Sarah / FORSBERG+two

April 18, 2024

Been using this app for a couple of years and process thousands of orders alongside it. The service is just great and so accommodating. Had a ticket with Lauro today for custom coding for a template which was sorted in minutes. Well done guys!

Africology Skincare & Spa
South Africa
Almost 4 years using the app
Subscription Plus replied April 22, 2024

Thank you for the five-star review and for using our app for so long 🤩👏
All the best,
Sarah / FORSBERG+two

February 24, 2024

Been using this app for 7+ years and only needed to contact support twice... it's that good & solid. Best of all, when I did need to speak to support, the service was off the charts. The problem was identified and fixed in a few hours. Highly recommended.

ENDER LEGARD
United Kingdom
Almost 7 years using the app
Subscription Plus replied February 26, 2024

7+ years of loyalty - that's amazing! We're happy you've had a good and solid experience with us. Thanks for the lovely review 🌟

Kind Regards,
Sarah / FORSBERG+two

March 6, 2024

We have been using the suite of software from Forsberg for a while and have nothing but wonderful things to say about it. Recently we needed some modifications done and we were lucky enough to get Jose who absolutely knocked it out of the park with support and modifications. From all of us at Cloud City - Magnificent work Jose!

Cloud City Drones
United States
Over 3 years using the app
Subscription Plus replied March 8, 2024

Such a fantastic way to start the weekend 🎉 Thanks for the 5-star review and kind words about Jose. I'll make sure to pass them on 🤩
Have a lovely weekend.
Kind Regards,
Sarah / FORSBERG+two

March 10, 2024

Amazing - this was the only app that solved an issue we were having in which imported orders from Marketplace Connect were not printing variant options on the packing slips. Our new packing slips look amazing. Thank you

Air Plant Hub
United States
Over 3 years using the app
Subscription Plus replied March 12, 2024

And an amazing review! Thank you for taking the time to leave us a 5-star rating 🤩

Kind Regards,
Sarah / FORSBERG+two