Reviews (1,240)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its professional and customizable templates that enhance customer satisfaction, particularly appreciating the ability to add product photo thumbnails, specific codes, and custom columns to invoices and packing slips. They commend its reliable performance and exceptional customer support, highlighting quick and helpful responses, even on weekends, and assistance with custom coding. The app is noted for its ease of use, simple template creation process, and seamless integration with Shopify. Its one-time fee structure is considered economical, offering extensive customization options that provide flexibility to meet specific business needs. Long-term users, some of whom have been using the app for over seven years, continue to express satisfaction with its features and support, emphasizing its effectiveness and reliability over time.

November 13, 2023

There aren't enough stars to effectively rate this team, so what can I say about these guys? They have totally redesigned the functionality of their app to suit my business, absolutely nothing was too hard, and each improvement was delivered overnight so I could test and manipulate for the next iteration.

If they don't wear masks and capes, they should!!

HunnyBoots Australia
Australia
Over 2 years using the app
Subscription Plus replied November 15, 2023

I love this: "If they don't wear masks and capes, they should!!" They indeed are excellent our support team, so thank you so much for the excellent review - it means a lot ⭐️

Kind Regards,
Sarah / FORSBERG+two

October 27, 2023

Wish I found this app sooner. A one time fee for your paperwork to all be streamlined and branded; templates are well done and the customer service is more than you could ask for. I had one small issue with my packing slip code, and wrote in to customer service. I got pulled away from my computer while they were responding to me - I came back and they (Lauro) had gone ahead and fixed the entire thing while I was MIA. That type of service is hard to come by; just wish I found these templates when we first started years ago.

Alpine Dog Co. ™
Canada
4 months using the app
Subscription Plus replied October 30, 2023

Thank you for the kind review. 😊 I loved reading the kind words you left about our app and Lauro!

Kind Regards,
Sarah / FORSBERG+two

March 28, 2024

Great friendly customer service, sorted out a minor issue I had with a custom template, within minutes!

DWNLOW Menswear
United Kingdom
19 days using the app
Subscription Plus replied April 2, 2024

Thank you for the five stars and kind words ⭐️
All the best,
Sarah / FORSBERG+two

April 27, 2024

Valeria was great to work with. I thought this was going to take days to get this done. She modified and worked on the template right away and got it perfectly the way I wanted. Really happy with the support!! Excellent work. Highly reccommend this app

Overhead Door Parts Canada
Canada
About 2 hours using the app
Subscription Plus replied April 29, 2024

Thank you so much for the review, recommendation and kind words about Valeria 🤩

Kind Regards,
Sarah / FORSBERG+two

December 11, 2023

Excellent app - very simple to use and creates extremely effective templates. And as with all FORSBERG+two apps, it's backed up by fantastic support.

Condor Cycles
United Kingdom
Over 1 year using the app
Subscription Plus replied December 13, 2023

Thank you for the five stars and your kind words 😊🙏🏼

Best Regards,
Sarah / FORSBERG+two

March 18, 2024

Great app, easy to set up and the support is quick and very helpful! 5 stars and more, if possible!

Rundis.se
Sweden
About 2 months using the app
Subscription Plus replied March 20, 2024

Great to hear. Thank you for all the stars 🤩 5 stars right back to you for the amazing review!
Kind Regards,
Sarah / FORSBERG+two

June 6, 2024

Alles Top

Glinoa
Germany
12 months using the app
Subscription Plus replied June 10, 2024

Thank you for the five-stars 🌟
Kind Regards,
Sarah / FORSBERG+two

January 4, 2024

The customer service is the main reasons I love this app so much! They not only answer right way but they'll actually do the work for you if need be. Love it

ROCKNOT
United States
8 months using the app
Subscription Plus replied January 8, 2024

Thanks for sharing feedback on your experience. We take pride in providing helpful customer service, so we appreciate that you notice 🤩

Kind Regards,
Sarah / FORSBERG+two

December 12, 2023

Great customer service! helped us set up code to add a few items to the template

Pili Hunters
United States
12 months using the app
Subscription Plus replied December 14, 2023

I'm happy to hear our support team was able to help you out. Thank you for the 5 stars 🤩
Kind Regards,
Sarah / FORSBERG+two

March 13, 2024

Lauro and Esteban were completely dedicated to helping us achieve the exact look we were going for! They spent a lot of time patiently guiding us and answering our questions and we are sooo grateful for their support. I would 1000% recommend this app to anyone looking for a professional and personalized experience. They really went above and beyond to help us even reaching outside of their normal scope. We could not be happier!

Oak & Aspen Soapery
Canada
4 days using the app
Subscription Plus replied March 15, 2024

What a way to start the Friday by reading your fantastic review! THANK YOU ⭐️ Have a lovely weekend 🎉
All the best,
Sarah / FORSBERG+two