Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable, professional templates and efficient integration with Shopify. It's praised for its cost-effectiveness due to a one-time fee. Merchants commend the reliable performance and the support team's quick response, problem-solving skills, and assistance with custom changes, including providing specific code. The team's availability outside normal working hours is also appreciated. The app is recommended for enhancing a company's reputation through its smart templates.

December 16, 2023

AMAZING TOP-NOTCH APP and CUSTOMER SERVICE! Valeria was AMAZING! Don't try and do the HTML yourself, seriously use THIS APP! It is all done for you and in fact, I think better than some of the monthly paid apps. I needed a few HTML changes and they did it for me within 1 hour of contacting them on a Saturday too. No monthly fees just paid for the one template and I WOULD HAVE PAID MORE! They have saved me hundreds for the year. Thank you so much for this wonderful app and customer service.

Facenearth
United States
About 4 hours using the app
FORSBERG+two ApS replied December 18, 2023

WOW, AMAZING REVIEW! What a way to start the week by reading this. Thank you so much for your kind words about Valeria and our app 🤩

Kind Regards,
Sarah / FORSBERG+two

October 16, 2023

We had a small issue with our order template and Vanessa gave me the most attentive, detailed and dedicated support that I've ever received. I'd give ten stars if I could. Thanks!

Tulsa Body Jewelry
United States
Over 4 years using the app
FORSBERG+two ApS replied October 19, 2023

Thank you! I'm happy to hear Vanessa was able to provide you with a 10-star service 🤩 I'll make sure she receives your feedback.
Kind Regards,
Sarah / FORSBERG+two

September 29, 2023

Their customer support team was not only prompt in their responses but also very knowledgeable and helpful. They addressed my concerns efficiently, and I was back up and running in no time.

I can't emphasize enough how much I appreciate their responsiveness and problem-solving skills. It's rare to find an app that takes customer issues seriously and resolves them with such speed and efficiency.

Overall, I highly recommend this app to anyone in need of a reliable solution. The combination of their quick issue resolution and excellent customer service makes them stand out in the crowded app market. Kudos to the team behind this app!

MR. Riegillio
Netherlands
Over 5 years using the app
FORSBERG+two ApS replied October 2, 2023

What a way to start the week with reading your lovely review. Thank you so much for the kind words about both our app and support team 😃
Thank you! 🙏🏼
Kind Regards,
Sarah / FORSBERG+two

December 13, 2023

very good service

Schlafmodus
Germany
6 months using the app
FORSBERG+two ApS replied December 18, 2023

Thank you for taking the time to leave us a 5-star review 😀
Kind Regards,
Sarah / FORSBERG+two

April 25, 2023

I recently contacted support about a tweak I wanted to make to the invoice template. The section near the bottom tallying up the total prices would be left aligned if it started at the start of a new page (it worked fine if it was anywhere else on the page so only affected some orders with multiple different items) or whatever part of this section started at the start of a new page would be left aligned while the rest on the previous page would be right aligned.

Support very promptly replied with the small piece of code needed to fix this issue with clear instructions and pictures showing exactly where to put the code. You might never need to contact support but it's nice to know that you'll get good service if you ever do.

I'd have liked Shopify to include some nice looking templates themselves but from what I remember you just get a basic looking invoice and packing slip. For me, it was definitely worth the 1 time purchase per template/package as they're so much more professional looking than the basic ones that you get from Shopify and you can get an invoice template.

You can edit the templates and see if you like them before purchasing and then it's as simple as copy/pasting the entire code to get them working with your store after purchasing.

Chief Cards
United Kingdom
Over 1 year using the app
FORSBERG+two ApS replied April 26, 2023

It is not every day that we receive reviews as detailed and thoughtful as yours. Thank you for taking the time to share your thoughts with us 🤩

Kind Regards,
Sarah / FORSBERG+two

June 22, 2023

This app will literally give you the fanciest ( Quotation, Tax invoice .. etc )
which will positively affect your company reputation ( we have experienced this )
Clear
Smart
Customizable
there support team is amazing
we are using this app I think more than 3 years <3

Thanks for David from support team who helped very fast to fix an customization issue

ebarza
United Arab Emirates
Over 6 years using the app
FORSBERG+two ApS replied June 27, 2023

Thanks for using Order Printer Templates for so long and for leaving this fantastic review! I’ll be sure to pass on your kind words to David :)

Have a great day.

Kind Regards,
Sarah / FORSBERG+two

October 10, 2023

We needed to quickly customize our invoice, packing slip, gift receipt etc. without a dev and this app delivered and exceeded expectations. User-friendly app, fantastic support - helped on a workaround to bring in extra information onto our forms.

Dodiee
United States
7 months using the app
FORSBERG+two ApS replied October 12, 2023

Thank you for taking the time to share your 5-star rating with us 🤩

Kind Regards,
Sarah / FORSBERG+two

July 28, 2023

Been using this app for about 8 years and needed a tweak by swapping the Bill To and Ship To positions on my custom receipt and contacted support thinking I would be lucky to hear back after 8 years and Ramon got back to me within an hour and solved the issue in minutes!

Awesome app and even better customer service!

Anchor-Caddie
United States
Almost 7 years using the app
FORSBERG+two ApS replied July 31, 2023

Thanks for the review and your loyalty for so many years 🤩 Happy to hear Ramon was able to help you out.

Have a great day.
Kind Regards,
Sarah / FORSBERG+two

Edited November 30, 2023

My issue was responded to quickly and fixed quickly. I was also given an extra feature/ help to problem solve the future with so extra convenience was given without request.

30-11-23
Again, a very fast solution going beyond expectations.

Fixaball Ltd. Fixings and Fasteners UK
United Kingdom
Over 6 years using the app
FORSBERG+two ApS replied May 9, 2023

Thanks for taking the time to leave us a review ⭐️

Kind Regards,
Sarah / FORSBERG+two

Edited May 12, 2023

We contacted the support team for template editing several times and they have done a splendid job each time! They were quick to respond and tried their best to tweak the templates based on our requirements within a short duration. We are so pleased with their support that we are leaving a good review which we rarely do so. Highly recommend the FORSBERG+two team!!!

NELLYSTELLA
Taiwan
Over 1 year using the app
FORSBERG+two ApS replied May 16, 2023

This review makes my day!!!! Honoured that you took the time to leave us a review, and your kind words about our support are greatly appreciated 🙏🏼😊

Kind Regards,
Sarah / FORSBERG+two