Order Printer , 892 reviews
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Have always used this app, then about a week ago it stopped working. Just loops and loops and doesn't function. Very frustrating!
Hasn't been working since DNS hack.
App would not print some of the vertical lines on the invoice. It looked bad so I tried to delete the invoice template and start over. Then the system froze up and gave me some sort of funky error message. Very frustrating. App also needs a drag and drop function for setting up templates for those of us who are all thumbs with coding. Currently I am not using the app, but I would like to if these technical issues were resolved.
Was working great and now its stopped. Nothing loads on the order page. I have logged out and back in and it still isn't loading. What a disappointment.
For anyone with difficulties loading the app, Click on the apps button where all apps installed will show. Click the logo and your recent orders will appear in a drop down menu and you can select and print from there. Worked for me, but still not impressed at all of the glitches as of late...
It's not working with Safari!!! Please fix this! I have even downloaded a template.... and it worked fine before.... but not anymore.... why?
We were having issues with the app so we removed it, no we can not re-install the app. Says "There’s no page at this address
Check the URL and try again, or use the search bar to find what you need." when redirected.
Thanks for reaching out! This is a known issue that our developers are aware of, which causes merchants to receive an error message when re-installing the app after removing it. For the time being, you can re-install it using the direct install link: https://orderprinter.shopifyapps.com/auth/shopify?shop=MYSHOPIFYURL (replace with your URL). If that doesn't work, feel free to reach out to support for further assistance. Cheers. - Brie, Shopify Support
I used to love this app however now since shopify has updated it will no longer allow me to print. I'm very frustrated and now need to find a different way to print my receipts.
Thanks for leaving this review and letting us know about the troubles you're experiencing. I'd like to take a closer look into this, and ensure we can get Order Printer working correctly on your account. I'll send you an email soon so we can work through this together. Thanks! - Rae
When i try to hit the "Print Button" from the phone it does not do anything. It´s no longer working. Tried clearing the cache and data on the shopify app
I appreciate you letting us know about this! We did experience a brief issue with the print button on October 19th, but this was resolved the same day. Although you've tried clearing your cache already, it sounds like your browser may still be caching the error, in which case clearing your cache and cookies once again would be recommended. I'm going to follow up with you directly via email to see if that did the trick. If you're still experiencing the same issue, we can continue troubleshooting together. Chat soon! - Julie, Shopify Support
This is very high level. there is no info on credit card confirmation so if your customer needs a proper credit card receipt you are out of luck. I have to use another payment system to credit a credit card confirmation/receipt for my customers.
Thanks for taking the time to leave your feedback. Order confirmation and receipt should be automatically sent to your customer after the order is placed. If you wanted to build something custom, you'd need to have some coding knowledge. If you're not finding what you're looking for, I'd definitely recommend making a post in the Shopify Community: https://bit.ly/39Iepcp. We have developers and Shopify Experts answering questions at all times. -Oliver, Shopify Support