Order Printer , 892 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
    390
  • 12% of ratings are 4 stars
    109
  • 10% of ratings are 3 stars
    92
  • 9% of ratings are 2 stars
    80
  • 25% of ratings are 1 stars
    221
November 30, 2020

Was having issues with the app, so I deleted to reinstall now I get an error message that page cannot be found and now I cannot re-install

Namascents Candle Co.
United States
2 minutes using the app
Shopify replied December 3, 2020

Thanks for reaching out about this! This appears to be a known issue at the moment, and our developers are working on a fix. For the time being, you can re-install the app by adding your .myshopify.com url to this direct install link: https://orderprinter.shopifyapps.com/auth/shopify?shop=MYSHOPIFYURL.

I'll also be sending this up to our technical team to help in their investigation, so I'll send you an email shortly to authenticate your account and confirm which troubleshooting steps you've already tried. Thanks for your patience while we sort this out. - Brie, Shopify Support

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