The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Loved this app, worked perfectly for 3 years producing much more professional looking order forms / invoices / packing slips etc. than the standard one.... However, it has stopped working with the Safari update and it's a real issue. PLEASE PLEASE FIX - Up to this point was a 5 star!
I would have given 5 stars, I really like this app, I have customised it the way I like, but when I upgraded to Safari 12, it stopped working. As another reviewer said, surely this wan’t a surprise! Please get it back working again. I’m saved temporarily by the fact that it does work on my iPad!
Fun Services Canada
If you need to customize your invoices, or print out other order documentation that isn't built in to Shopify, then this app can do it for you. And, it's free. BUT....it is EXTREMELY, PAINFULLY SLOW. For a large order with custom templating logic, it can sometimes take 20 or 30 seconds for the invoice to appear, and there is no progress bar to indicate that anything is happening. It is endlessly frustrating for our sales people.
Not the best or pretty app, but its free and useful!
Not working at all today. never had this problem before but I have many orders to fullfill and I cant. Error message says "will take a look at it soon"
App was working fine and now it’s down :(
Loved it until my drop shipper contacted me to let me know that the sku is not printed.
UPDATED MY REVIEW as I read another store owner's comment just below to click on Get to "install" the app even though I already have the app installed. That worked the trick and now the app is working, again. Apparently the issue is something in the app that might have updated but didn't push through properly to the stores.
Hi Folks, this is a temporary review and when the order printer is back I'll change it.
I just contacted you via the chat app and apparently you cannot replicate my problem since you see my orders through the order printer fine. However, I cannot see my orders through the order printer or print my orders through the order printer.
It was working fine and then something weird happened when I tried to access it - a bunch of icons showed up on my screen like it was trying to load the app and then I ended up with a blank page and it's been blank since.
To top it all off, the chat app failed twice while I was chatting with Andrew. I have no idea what that issue was. I have cleared out my browser history and my cookies and I still have a blank page instead of an order printer and I can't print my orders. And apparently I am not the only one. I'd hazard a guess that the issue probably does stem from Shopify. I hope you can figure this out soon.
Elizabeth Burry Design
like the app easy to use but need a extended price added for each line . when there is more than 1 item customers think it is the total for all items. very confusing and causing customer to price product incorrect on receipt .
Rough Cut Soap Co
App in easy to use and templets are user friendly. Fully customizable and looks great – BUT there is one huge down fall I wish I knew of prior to purchasing. If a customer’s order needs to ship in more than one box you CAN NOT print packing slips specific to what is in the individual boxes. One packing slip only which lists the whole order. Truly not as professional as it should be.