Order Printer , 890 reviews

Overall rating
3
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
June 22, 2023

Usamos la aplicación desde hace 7 años sin proble. Los últimos días se bloquea al momento de imprimir más de 1 orden.

Bomboni
Mexico
Over 5 years using the app
May 8, 2016

Was previously an excellent app. But in the last month all it does is prompt us to download it again and again and then when it does eventually want to work it just reverts back to printing old archived orders that you didn't even select. This is highly frustrating , i have emailed support multiple times and no resolution .

Paganmarieshopnz
New Zealand
Over 9 years using the app
May 5, 2018

Just installed. Not working. Only blank pages.

2nu Sunglasses
Hong Kong SAR
Over 8 years using the app
Edited February 2, 2017

Used to work great. Now it hangs and refuses to load half the time. What a time waster.

The problem with Shopify getting larger is that they simply don't care when apps that business owners need to run their business no longer works. What good is having Shopify apps when many of them don't even work? And good luck with support on their own product.

Andreabonelli
United States
About 8 years using the app
March 11, 2020

doesn't work on safari, have to use chrome to use it. doesn't print labels well, can't bundle labels onto a sheet, it's pretty crap.

Griffin Jerky
Australia
Almost 8 years using the app
January 18, 2020

Doesn’t work. No support. Horrible. Have asked for help on several occasions. Nothing. DO NOT USE!!!

Fit + Meals
United States
Almost 8 years using the app
January 23, 2017

Not working since Shopify upgraded my store to https

Syon
United Kingdom
Over 7 years using the app
Edited March 21, 2017

Am I not using this properly, or is "order printer" the most barebones receipt/pack slip program ever? It doesn't make your store look cute or polished. How has Shopify in today's day and age not created an easy program where you can place your logo etc. on the forms? This is a basic shopify need - not something we should be paying a monthly fee for with some other app in the shopify app store - and also it's something a developer at HQ could make look good and be user friendly in no time flat.

Roadtrip
Canada
About 7 years using the app
Edited October 26, 2023

Stopped working tonight when trying to print out 100's of orders. Some days it works, other days it doesn't.

Happy Endings
Canada
About 7 years using the app
October 19, 2020

The Print button has disappears whenever we try to print > than 1 order as of today. As far as we can tell this error occurs due to a JavaScript error in the https://orderprinter.shopifyapps.com/assets/sections/order_details_helper-.js file. Specifically if (titleBarData.buttons.secondary.length) { secondaryButtonsConfig = []; titleBarData.buttons.secondary.forEach(function (config) { secondaryButtonsConfig.push({ label: config.label, callbackHandler: function callbackHandler() { (0, __commoner_module__app$assets$javascripts$foundations$app_bridge_wrapper_js.navigateToAbsoluteURL)(config.href); } }); }); } titleBarData appears null. Let's hope this gets fixed ASAP

Native-Seeds-Search
United States
Over 6 years using the app
Shopify replied October 22, 2020

Thanks for taking the time to leave your review and letting us know about the problem you're facing with the "Print" button. We were experiencing technical issues with the Order Printer app around the time you left this review, which resulted in the "Print" button missing. I'm going to go ahead and send you an email straight away to make sure that things are back up and running and offer some troubleshooting steps if necessary. Chat soon! - Julie, Shopify Support