Order Printer , 892 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
June 6, 2014

just kept malfunctioning. wouldn't load. nothing but glitches. i have been having this problem with all shopify made apps

Material Dreamz
United States
6 months using the app
June 7, 2023

This app has always had some issues, especially when printing multiple orders but now it literally does NOT WORK AT ALL. Unless you print ONE AT A TIME you can't print. I contacted support but no answers yet.

Adorably Amy Designs
United States
About 4 years using the app
Shopify replied June 10, 2023

Hi, Amy. Thanks for getting in touch. I regret to hear about the challenges you are currently facing. Our support team would be more than happy to take a closer look into this. If you've already contacted our team, a support ticket should have been created. I recommend replying directly to your existing ticket to continue communicating with our team. - Victoria, Shopify Support.

March 26, 2018

Not a great start to the week. App is currently not working whatsoever.

Tattly
United States
Over 4 years using the app
May 24, 2019

does not load on mac even with the latest software version. i have to go to chrome. also, it does not let you customize what you want to show, so it also shows the date at the bottom of the page. i have to take it to pdf then word then customize it. this is not a great business tool!

Tutu Joli™
United States
Over 4 years using the app
January 2, 2018

We can't add barcodes to the invoice anymore because the app blocks javascript.

Iontoderma
Canada
Over 4 years using the app
October 7, 2018

We have used this app happily for years, but it is not compatible with the latest update to Safari, so it is now rendered useless!

Newton's Paints Ltd.
New Zealand
Over 4 years using the app
January 11, 2021

App works as described but when reaching out for support to add a column for discount detail there is never any answer. I have reached out 3 times in reference to different issues. Please help!!

Whistler Group
United States
Over 4 years using the app
Shopify replied January 12, 2021

Hey, there! I'm sorry to hear about the issues you're having trying to get support for your question. This may be something our Theme support team can help with but I'll need to find out more information about what you're looking for first. I'll send you an email shortly so we can follow up on this. Warm regards! - Oliver, Shopify Support

January 19, 2019

Doesn't work with IOS(Apple air print). Trying to have as a backup in case of computer problems but it prints a screen shot with a bunch of extra information that is not for customers. I hope that Shopify fixes this app for mobile and doesn't continue to be stuck in the past.

GUSTO + CO
United States
Over 4 years using the app
December 3, 2018

The app no longer works in Safari, can you please fix the issue, that would be very helpful, thanks!

eco-tandenborstels.nl
Netherlands
About 4 years using the app
November 6, 2018

The app is not working on Safari?? Had to open on chrome to print my receipts. This issue has never happened before. Please look into this

Trukini Swim
Canada
About 4 years using the app