Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, customization options, and real-time order tracking. It's particularly beneficial for businesses with long shipping times and is praised for reducing customer service workload. Despite being free, it offers features on par with premium apps, making it a cost-effective solution for startups. The support team is also commended for their responsiveness and helpfulness. Its long-term use and recommendation by merchants indicate its reliability.

March 7, 2024

Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!

Curly Assembly
United States
Over 3 years using the app
March 5, 2024

Harris give me very good help

BabyToysHeaven
Hungary
About 1 month using the app
March 4, 2024

there was a problem, the app was not showing on the page, so we contacted support, Nitesh helped us tremendously.
Thanks again for the quick solution.

Chique Design
Netherlands
23 days using the app
February 5, 2024

it changes the image without my consent! If it happens again I'll uninstall everything from your company.

iSquaredYoga
Belgium
3 months using the app
April 6, 2024

The app is nice and also the support, even if you use the free plan.

Puppz
United States
24 minutes using the app
April 10, 2024

Really best app and best support team always available 24/7 .

Apperwear
France
19 minutes using the app
December 15, 2023

Customer service is great! Haris was very helpful configuring the app to my store. Thank you!

Harmony Home Handmade
United States
About 18 hours using the app
HulkApps.com replied December 18, 2023

We're thrilled to hear that you had a positive experience with our customer service, especially with Haris! Our team always strives to provide top-notch service and it's wonderful to know this has reflected in your interaction. We're grateful for your 5-star review, and we'll definitely pass along your kind words to Haris. Your feedback is pivotal to us - please don't hesitate to reach out if you need any more assistance.

Best regards,
The HulkApps Team

May 3, 2024

Their customer service is basically instant and amazing!

Cult of Sloan
United States
April 7, 2020

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

Emergency Lights
United States
Over 4 years using the app
HulkApps.com replied December 8, 2023

We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!

Best,
The HulkApps Team

November 4, 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Diamondrensu
India
About 4 years using the app
HulkApps.com replied November 4, 2022

Hi,

Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)