Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

June 7, 2019

Easy and Friendly. Its perfect! ....................................................................................

Farm Basket Pty
Panama
4 months using the app
October 29, 2018

I am using this app to manage buyers. This app was recommended by Shopify sales team. This will enable buyers to create individual account and manage their buying.

TransByt
Fiji
4 months using the app
April 11, 2021

Great App, Easily allows customers to edit orders , rereduces work quired for editing and upsating orders. nice app

The Food Folks
India
3 months using the app
November 16, 2017

Great app! My customers will be happy with this new feature

Acheterunemontre
Côte d’Ivoire
3 months using the app
February 13, 2020

I used this app for my valuable customers to cancel or edit their orders and this app helped me a lot!! This app is easy to understand and provides maximum support possible.

Bellacalda.com
India
3 months using the app
January 21, 2018

great service! i really like the communication and how easy it is to use this app from shopify and orderify. keep keeping up the good work.

Matrix Tech Labs
Canada
3 months using the app
Edited April 15, 2019

These guys had a problem for the last few weeks but have come back to me, fixed it and provided a great service. App back up and running perfectly which is great, as we love this app and there are no other good alternatives out there. Thanks Team!

Dynamic Vanuatu
Vanuatu
3 months using the app
September 14, 2016

We often have customers that want to modify their order or ordered the wrong item, so far this has worked great for us to allow them the flexibility to change or cancel their order. :)

Euphoricherbals
United States
3 months using the app
May 24, 2019

I really like this app, It has helped grow a new fashion brand, Zavi - Focused on sustainable fabrics and top quality.
https://shop-zavi.com/

SHOP-ZAVI
United States
3 months using the app
April 8, 2016

Another most have app. Dave and his team have done an amazing job at allowing Shopify customers to edit their orders ina very simple and efficient way. This will save use a valuable amount of time with our fulfillment team maximizing customer service.

Works great and the support team is very responsive.

Boxys
Canada
3 months using the app