Reviews (199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.
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This is exactly what i needed and they even helped me code everything.
I used this app for my grocery store and it helped a lot to my customer support team and also to my customers.
So far so good! Love the app! We will see how it goes!
I'm giving an early review because of the SEO boost promised at set-up. SO FAR, this app is VERY clear with regard to how it is to be properly installed. I'm about 1/2 done with the install and it's only been a few minutes and I haven't been confused at all. Really hoping this app continues to work with no issues; if not, I will be back to update this review.
Great app, easy to install, and very useful features. Sometimes I get messages from customers at 3 am about canceling an order. So glad I found out about this app!
Exactly what I needed. Shopify doesnt give you the option to allow customers to edit or cancel their orders. This solved the problem.
Just downloaded...so far so good! I'm excited to seeing it in action. Love the value it provides to the end consumer.
Great app, helps customers loads
Seems like a very useful app and gets even more important with increased number of orders.
I used this app to give customers the opportunity to cancel their orders to shake the order rejection rate. It is very useful!