Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

February 19, 2020

This app gives a super functionality to enable your customers with the capabilities of re-editing/cancelling order. In a nutshell more power to your customers so that you work less. Installation is a brezze!

Azantle
India
27 days using the app
February 1, 2018

the app is good
and easy for customer

Pets Shop Co
Saudi Arabia
27 days using the app
August 19, 2020

Orderify is a great app! It is really useful to me. I mostly get COD orders and often the customer refuses to accept the order at the time of delivery which adds more costing on my fulfillment. I am sure it will ease the requirement of customer service as well as provide customers the opportunity to cancel their order before the seller dispatch them. Thank you.

Bare Baggy
India
27 days using the app
July 10, 2022

Just started using it but so far its really good. look foward to offering the editing option to my customers.

AMADI Jewelry
United States
24 days using the app
August 9, 2020

so far so good. just installed. lets see if this helps me decrease the headache and customer service

LIFELINE SHOP
India
24 days using the app
October 26, 2016

I don't know why I hadn't installed this app from the very beginning when my store opened. I think it's because I didn't realize it existed until recently. That's unfortunate, because this simple app helps perfect the customer experience, because it gives more leverage to the customer over their orders at all points, post sale.

Kayses
United States
24 days using the app
October 19, 2018

So far I really like this app .. very easy to set up . they did a great job letting us know how to install it

BrickandMirrorBeauty.com
United States
23 days using the app
May 2, 2021

It works without all of the bloat and bells and whistles of other apps. It is simple and I love it. It solves a major area of friction in the buy-sell process. Kudos to the developer for actually having a product that works (unlike a lot of developers on here).

Loved By Doggo
United States
22 days using the app
July 6, 2020

i needed a way for my customers to cancel their order instead of doing this manually, customer now has full control and can cancel, edit or reorder an item, this app is helpful.

Mos Regal
Nigeria
21 days using the app
May 11, 2016

great app and it's free. you've literally got no reason to not download it. DO IT!

Boxraw2
United Kingdom
21 days using the app