Reviews (200)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

September 28, 2018

This is a great app that works as described. It does improve the customer experience and gives them control over their own order. Installation was easy and took only a few minutes.

https://www.kinkytoy.store

Kinky Toy Store
Canada
1 day using the app
Edited April 9, 2020

I am excited to implement this as it will allow my customers to edit their orders and choose their free pieces when they win a free accessory!

Bailey's Bling Boutique
United States
About 8 hours using the app
Edited March 31, 2020

Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!

Diamond Skin Pro
United Kingdom
About 8 hours using the app
Edited September 15, 2019

Easy setup and works even better than I expected! I would definitely recommend. Our customers love this feature.

Brew Catalog
United States
About 7 hours using the app
May 5, 2020

Orderify is easy use and very helpful! highly recommended to those who a hassle free for taking customer request for re-order or cancel order.

Fresh Options
Philippines
About 4 hours using the app
July 15, 2020

great experience and getting nice feedback from customer i test it and works great on cancelling or editing orders

Rider Vapes
United Arab Emirates
About 3 hours using the app
August 13, 2019

This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.

Petty Proverbs
United States
About 1 hour using the app
March 1, 2018

Seems easy to use and love anything that makes the customer experience better

Vape Juice
United Kingdom
About 1 hour using the app
Edited January 17, 2020

We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it was great. We hope that this application will become more complete and be trusted by many websites. Thank you so much!

Welcomenative Store
United States
About 1 hour using the app
August 18, 2019

Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!

PROJECTISR Online
United States
32 minutes using the app