Reviews (199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.
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Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!
Easy setup and works even better than I expected! I would definitely recommend. Our customers love this feature.
Orderify is easy use and very helpful! highly recommended to those who a hassle free for taking customer request for re-order or cancel order.
great experience and getting nice feedback from customer i test it and works great on cancelling or editing orders
I'm very happy with the power it gives customers to make changes to their order. I'm just setting it up, but it's been smooth so far.
This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.
Seems easy to use and love anything that makes the customer experience better
We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it was great. We hope that this application will become more complete and be trusted by many websites. Thank you so much!
Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!
This really takes a lot of work off my shoulders when my time is stretched as it is! Thanks so much!