Reviews (200)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

July 15, 2020

great experience and getting nice feedback from customer i test it and works great on cancelling or editing orders

Rider Vapes
United Arab Emirates
About 3 hours using the app
December 9, 2018

Why isn’t this a Shopify standard? Thank you for this easy and necessary app that brings my level of service to the next step.

Live Fabulously
United States
2 days using the app
April 6, 2016

This app is a must have. It is one more way to save time and It works great so far with no glitches. So far one of the most universally useful Apps you can get for Shopify.

Fire Parts
United States
2 days using the app
August 13, 2019

This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.

Petty Proverbs
United States
About 1 hour using the app
February 16, 2018

muy buena la recomiendo muchooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Ah Adriana Hernandez
Mexico
1 day using the app
August 31, 2018

Simply amazing! This app makes my store feel professional and my customers love it!

Squaretac
United States
1 day using the app
Edited January 17, 2020

We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it was great. We hope that this application will become more complete and be trusted by many websites. Thank you so much!

Welcomenative Store
United States
About 1 hour using the app
September 28, 2018

This is a great app that works as described. It does improve the customer experience and gives them control over their own order. Installation was easy and took only a few minutes.

https://www.kinkytoy.store

Kinky Toy Store
Canada
1 day using the app
August 18, 2019

Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!

PROJECTISR Online
United States
32 minutes using the app
October 18, 2021

This really takes a lot of work off my shoulders when my time is stretched as it is! Thanks so much!

Speedcube New Zealand
New Zealand
31 minutes using the app