Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

August 13, 2018

We were looking for this kind feature for long and suddenly we got this app recommendation by shopify and thought we should try it and now we just loved it.
Does all what it said and meant to be.

Kumar Singh
https://www.gajari.com

Gajari
India
Almost 4 years using the app
Edited November 16, 2017

We had an issue with this app and how it works with our third-party fulfillment. Dave promptly addressed the issue, and now the app works the way we had expected. Orderify! definitely reduces the number of requests we get to cancel or change orders, so I'm glad we were able to get the issue resolved.

Neunaber
United States
Over 3 years using the app
December 19, 2017

I love this app! I would definitely recommend this to new store owners.

Hunter Toy Kingdom
United States
Over 3 years using the app
August 12, 2019

It works perfectly unlike most Shopify apps, I recommend their app for automatic customer self-service (self edit orders)

The Kind Headshop
United States
Over 3 years using the app
March 15, 2018

Excellent app that adds valuable time-saving features that are very well thought of. It makes both mine and my customers life much simpler. Reduces friction and makes customers feel more in-charge. It may be counter-intuitive to allow customers to cancel orders so easily but, in the end, it works the other way around. It reassures them that we're not out to get their money.

Coloraddicted Com
Greece
About 3 years using the app
March 26, 2021

Just set this up, But we have been looking for something like this. Excited to see the reaction we get from our customers!

Watts Regulator Co
United States
Almost 3 years using the app
October 23, 2019

Loved it! It helps the customer to make changes by themselves. It has helped my business in a lot of ways.

Luxoro Formello
India
Almost 3 years using the app
April 4, 2018

The set up is very intuitive and easy.

Good job Orderify.

Newbeedrone
United States
Almost 3 years using the app
December 19, 2017

Works like a charm. We have a very complicated checkout process and editing orders seemed like it would be very difficult until we found this app. Keep up the good work and thank you.

The Raw Juicery
United States
Over 2 years using the app
April 19, 2018

Great experience with Orderify! Highly recommended; wouldn't run our shop without it!

Moonglow Jewelry
United States
Over 2 years using the app