Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

January 20, 2021

This app is just what I needed to allow my customers to self-service order edits and cancellations. Well done. Easy and intuitive setup. Well worth the monthly fee.

mf tshirt company
United States
Over 2 years using the app
March 7, 2017

Quick, easy and effective!
If you are on the fence about this, dont be, install it today

Knucklehead Vapes
United Kingdom
Over 2 years using the app
March 11, 2018

I can't believe this isn't standard Shopify functionality. Takes ten minutes to setup (longer if you want to fine tune and tweak to your liking). Recommended.

Tidyhydro
United Kingdom
Over 2 years using the app
April 4, 2018

The set up is very intuitive and easy.

Good job Orderify.

Newbeedrone
United States
Over 2 years using the app
September 25, 2020

Great app, easy to install, quick configuration and totally meets our requirements. Thank you Customer First focus Team!

BRINGSIT UK LTD
United Kingdom
About 2 years using the app
Edited June 17, 2020

Just installed the app. So far it seems to serve its purpose. Will test it further to see its effectiveness.

Ekanya
India
About 2 years using the app
Edited April 28, 2018

Very Good app! Save time, Easy to install.

Theshirtfactory
India
About 2 years using the app
May 10, 2016

It is a really great app. Easy to use and there is also a comprehensive guide! Thanks!!

Gm4 25
Hong Kong SAR
About 2 years using the app
Edited December 12, 2020

This is easy and simple to use and setup. Quick customers support email replies too. Saves a lot of time for us now.

Essdeeshop
India
About 2 years using the app
July 11, 2019

This app is essential. It saves so much time in handling customer order change and cancellation requests. Well worth the money and customers love it.

MaxVaping
United States
Almost 2 years using the app