Reviews (199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.
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Your customers often need to change or cancel an order. They call and email you, which takes time and staffing. This amazing app saves so much time allowing customers to self-serve these changes. Get this app. Save time and money.
Very nice app to have. Allowing customers to edit their order before we ship it out. Unfortunately, we ship out our orders too fast for customers to edit their order. :p
Currently states this error when clicking "Edit/Cancel" order.
"Cannot GET /order-editor/******.myshopify.com/"
Excellent app, makes customer service easier and saves a lot of time. I'm happy with it. Definitely saves time.
A very nice tool for our shop. Definitely helps to keep orders up to date.
Really useful app. Prevents many, many support tickets where the customer forgot a discount code, or needs to make some other change to the order. Great value!
Looks great as of now. Rest a feedback from customer will be the final proof.
Easy to Install, great process and flow, easilly customizable, should put some power back in the customers hand, Don't understand why this isn't native in Shopify.
I highly recommend this app for anyone who is serious about their business. When you think about it, you've got more to lose without it.
What a great app! This is something that should've been built into to shopify automatically. It is a great option for customers and builds trust by offering safety and control over their orders. It's really a must-have.