Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

March 30, 2018

Wow, It's super cool, It uplifts the brand value and trust, which are the the most concerned from the customer point of view. The instructions for installation are pretty cool. I would like to see the feedback from our customer and then try to give more inputs.

For
Https://PinKart.in/collections
From Promising Deals (Promsdl LLC), WA, USA.
PinKart.in@Promsdl.com

Pinkart From Mana Velugu
India
Over 1 year using the app
December 14, 2017

Very good app. The Lowest cost of order editing app, been using it more than a year and completely satisfied. Atleast it allows customers to edit the order and cancell the order before fulfill. And these guys are updating more and more options time to time.

Big Swipe
India
Over 1 year using the app
November 3, 2018

Fabulous order management app. I'm disappointed that this sort of functionality isn't built-in to shopify to begin with!

The Hatch Chile Store
United States
Over 1 year using the app
January 13, 2019

Wonderful app. It is very nice, useful and easy to install. It would be wonderful if it could manage returns

Iconika Store
United States
Over 1 year using the app
April 27, 2016

Works perfectly! Nice little option for our customers.

Shakoolie
United States
Over 1 year using the app
December 19, 2017

So far the app has been serving it's purpose. Allowing customers the flexibility of cancelling an order without having to contact us, saving us customer service time as well.

Nextcigar
Hong Kong SAR
Over 1 year using the app
May 25, 2016

Very good app, just install according to the instructions then forget about it and let it does the work!

Yoisho House
Australia
Over 1 year using the app
August 17, 2016

Great addition to any site!
Works well and easy for customers to use.

Homebrew4less
United States
Over 1 year using the app
January 22, 2020

Really good app. Adds 3 helpful functions for only $5 a month. Highly recommended. Simple set up and works great.

Vitbox
United Kingdom
Over 1 year using the app
August 13, 2020

I used this app to give customers the opportunity to cancel their orders to shake the order rejection rate. It is very useful!

vezzmart
India
Over 1 year using the app