Reviews (196)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining post-purchase changes and enhancing customer self-service. It allows customers to edit or cancel orders post-purchase, improving efficiency and reducing manual labor. The app is easy to install, user-friendly, and can handle high order volumes. The support team is praised for being responsive and helpful. At $5 a month, merchants find it offers high value, saving time and providing peace of mind.

November 3, 2018

Fabulous order management app. I'm disappointed that this sort of functionality isn't built-in to shopify to begin with!

The Hatch Chile Store
United States
Over 1 year using the app
January 13, 2019

Wonderful app. It is very nice, useful and easy to install. It would be wonderful if it could manage returns

Iconika Store
United States
Over 1 year using the app
April 27, 2016

Works perfectly! Nice little option for our customers.

Shakoolie
United States
Over 1 year using the app
December 19, 2017

So far the app has been serving it's purpose. Allowing customers the flexibility of cancelling an order without having to contact us, saving us customer service time as well.

Nextcigar
Hong Kong SAR
Over 1 year using the app
May 25, 2016

Very good app, just install according to the instructions then forget about it and let it does the work!

Yoisho House
Australia
Over 1 year using the app
August 17, 2016

Great addition to any site!
Works well and easy for customers to use.

Homebrew4less
United States
Over 1 year using the app
January 22, 2020

Really good app. Adds 3 helpful functions for only $5 a month. Highly recommended. Simple set up and works great.

Vitbox
United Kingdom
Over 1 year using the app
August 13, 2020

I used this app to give customers the opportunity to cancel their orders to shake the order rejection rate. It is very useful!

vezzmart
India
Over 1 year using the app
February 9, 2019

This app is awesome! It will definitely help me increase business. Woo hoo!! I have a lot of wholesale customers so it's perfect.

Crimson and Clover Studio
United States
Over 1 year using the app
November 21, 2021

Seems to work fine. Tested with cancelling an order, installation was also a 1 click process. Will test some more and change review if anything comes up, but looks good for now!

Famme
Denmark
About 1 year using the app