Reviews (200)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

November 21, 2017

Nice App which will our customers very happy

Tripr
India
About 6 years using the app
March 28, 2018

The app Shopify should've implamented with its package! Excellent app!

Wholesalehomeimp
United States
Almost 6 years using the app
July 9, 2019

Setup instructions are clear and the app is very cheap. Works well, looks simple and doesn't seem off. Would recommend!

sleepy eden
Finland
2 months using the app
October 31, 2019

Amazing app!, It's so simple but yet such a powerful tool. I definitely recommend this as "A Must-Have" for any store.

2pricetag
United States
2 months using the app
December 13, 2020

I used this app for my grocery store and it helped a lot to my customer support team and also to my customers.

Advancekart
India
About 2 months using the app
July 30, 2019

I'm giving an early review because of the SEO boost promised at set-up. SO FAR, this app is VERY clear with regard to how it is to be properly installed. I'm about 1/2 done with the install and it's only been a few minutes and I haven't been confused at all. Really hoping this app continues to work with no issues; if not, I will be back to update this review.

Calibur - X
United States
About 2 months using the app
December 9, 2017

Only just installed, functionality and configuration looks great.

Bluestreak Crystals
United Kingdom
Over 4 years using the app
October 5, 2020

Great app, easy to install, and very useful features. Sometimes I get messages from customers at 3 am about canceling an order. So glad I found out about this app!

Longan Merchandise Inc.
United States
About 2 months using the app
August 13, 2018

We were looking for this kind feature for long and suddenly we got this app recommendation by shopify and thought we should try it and now we just loved it.
Does all what it said and meant to be.

Kumar Singh
https://www.gajari.com

Gajari
India
Almost 4 years using the app
Edited November 16, 2017

We had an issue with this app and how it works with our third-party fulfillment. Dave promptly addressed the issue, and now the app works the way we had expected. Orderify! definitely reduces the number of requests we get to cancel or change orders, so I'm glad we were able to get the issue resolved.

Neunaber
United States
Over 3 years using the app