Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

May 14, 2018

This app is really helpful! Its functions should actually be offered by Shopify itself. This is a must have app.

The Drag Queen Closet
United Kingdom
7 months using the app
August 25, 2018

Took me minutes to setup easy setup instructions, works automatically

Qaaimtraders
United States
6 months using the app
April 23, 2020

Thank you! We run a business that does a great deal of preorders and cancelations are a normal part of our business. We expect this to increase customer satisfaction greatly!

Characters Co
United States
6 months using the app
March 9, 2019

very easy to install and use. really helpful and a must for all shopify stores. would definitely recommend all to install it

herbadiet
India
6 months using the app
December 6, 2016

This app was pretty easy to install into the order confirmation email. I opted to use the pop up in the customer accounts instead of trying to do the coding myself. I appreciate that they offer that option for us non coders. All around a good app.

Lace The Game
United States
6 months using the app
June 4, 2021

The one stop App for your customer's all post ordering needs. The prices are quite competitive.....setup is easy as far as I think..

UrbanNisa Fashions
India
5 months using the app
March 21, 2018

A very valuable asset to every ecommerce store for improved customer service and enabling easier future sales. I am very surprised this isn't an "out of the box" feature from Shopify!

District Packet
United States
5 months using the app
December 19, 2017

Thi app is great, order cancellation phone calls have pretty much stopped. We use this at www.autopartscheaper.com

Parts1
United States
5 months using the app
July 1, 2019

This app helped relieve the question in my mind of how customers could cancel, reorder, or change their orders smoothly. They also walk you through the set-up. Highly recommended app.

CSDVaping
United States
4 months using the app
Edited August 1, 2019

Orderify was super easy to install and use. I am pleased to see the benefits, My customers will be able to cancel or reorder from the click of a button.

MAAXA
United States
4 months using the app