Order Edit Customer Service

Let customers edit, cancel and reorder on their own for a better customer experience.

Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.

• Your customers can cancel, edit or reorder on their own (one-click self-service)
• Customer Portal on the order status, confirmation e-mail and account page
• Only unfulfilled orders are editable. Works well with third-party fulfillment.
• 5 minute setup with easy custom rules (Ex. duration limit) and display settings
• Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock