Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers when out-of-stock items are replenished, reducing lost sales. They commend its extensive customization options, valuable insights into product demand, and support for pre-sale items. The responsive support team is praised for assisting with custom requests. Merchants also value the free plan offering up to 100 notifications, making it a cost-effective solution for new businesses. The app is recognized for its reliability, smooth performance, and positive impact on revenue.

Edited March 14, 2023

The install for the out of stock part of this app went well. They were responsive and helped me get set up quickly. It is working very well. I had some initial trouble getting the coming soon to work but they resolved that issue as well and helped to hide the countdown timer for me since we did not wish to use that.

Overall I feel this is the best app for back-in-stock notifications and coming soon. I looked at several and this app seems to do everything we need for a very affordable price. I wish the coming soon allowed you to subscribe people like you can do for out-of-stock/back-in-stock but it at least disables the button and I have embedded a form to capture a waiting list.

I am looking forward to seeing if this helps us build our waiting list for our new products prior to launch.

Dog Quality
Canada
3 months using the app
Ordersify replied March 15, 2023

Thank you for choosing our app and putting your trust in us. 😊

We are grateful that our team could be of service to your business.

Your generous words keep us motivated and help us continue to deliver great support seamlessly. We are here anytime you need.

All the best,
Linda

January 24, 2023

First, this app has been a fantastic benefit and revenue builder for us at keeping our customers informed when products are back in stock for purchase or if we have new products arrivals that we are making available for pre-order sales. We have experience a big decline in lost revenue because of it for sure! This app is easy to set up and use, however when we do have a question on how it works on our site - the team at Ordersify is simply amazing. We get super fast service , delivery and courteous response each and every time. Highly recommend this app to any online Shopify store!

GuestOutfitters.com
United States
Over 1 year using the app
Ordersify replied January 25, 2023

Thank you so much for your compliments, these are the times we feel like our work is really worth it!

I'm very glad that you're satisfied with the app and the team.

Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign. I wish you all the best for your business! Best Regards,
Linda

August 17, 2023

I really like this app. It's one of the most simple and straight forward apps we have. It's easy to use and actually does what it's supposed to which is unusual for Shopify apps. We have had some things that have needed sorting out by support but generally these have been dealt with fairly quickly. I am aware that the support team is very small so things might take a bit longer but then the app actually works so it's worth waiting for! Definitely recommend.

Fat Lad At The Back
United Kingdom
About 2 months using the app
Ordersify replied August 19, 2023

It's fantastic to hear that you enjoyed our app and our service. Our entire team would like to thank you for taking the time to share your view on our service.

We treasure any wonderful compliment you've bestowed upon us! Thank you once more, and best wishes!

Sincerely,
Linda

March 14, 2023

I recently installed the Back in Stock app on my Shopify store and I am extremely impressed with its functionality and customer support. Not only does the app provide a seamless way for customers to sign up for notifications when an out-of-stock item is back in stock, but the support team was incredibly responsive and quick to resolve any issues I encountered.

Within minutes of reaching out to the support team, I received a prompt and thorough response to my inquiry. The team was knowledgeable and helpful, and they worked tirelessly to fix my problem in a timely manner. Their level of customer service is truly unparalleled and made my experience with the Back in Stock app even better.

Overall, I highly recommend the Back in Stock app for any Shopify store owner looking for a reliable and effective way to manage their inventory and keep customers informed. The app's user-friendly interface and outstanding customer support make it a must-have for any online retailer. Thank you, Back in Stock team, for providing such a great product and exceptional service!

Low-Kcal
Singapore
About 2 hours using the app
Ordersify replied March 15, 2023

Thanks a lot for the awesome review!

Your satisfaction with our service is greatly appreciated. Whenever you need help, our support team will keep doing everything they can to assist you.

Your kind words have inspired the entire team to work harder, and we will undoubtedly maintain this spirit in the future.

Wishing you the very best,
Linda

April 17, 2023

I gave 5 stars because I cannot give more!

I was looking for a good app with a great support it took me so long , then I found this app it is one the best than I tried so far ,.. great support , I am not going to try anything else anymore, because it has all what I need.

Also the plans are great didn't find a free plan with 100 notification anywhere else , if you are just starting , this is the one I recommend for you!

Kinder Landia
Netherlands
About 1 month using the app
Ordersify replied April 18, 2023

Thank you so much for giving us a good review and for sharing that you are happy with our app and our service. It gives us great encouragement to keep doing what we are doing.

If you have any questions or concerns, you can always reach out to us, we are happy to help.

With gratitude,
Linda

March 18, 2023

I'd been looking for an app for back-in-stock emails and I must say that this app is by far the best one. The button and popup are highly customizable, email template is completely customizable, SMTP server is configurable, pricing is fair, and most importantly the devs are extremely helpful, patient, and efficient. I ran into some issues while integrating the app into my theme and the devs have been tirelessly helping me sort things out, even for now. Tested many of the functions of the app and they are working well. Highly recommended.

Veilnicorn Scarves
Malaysia
28 days using the app
Ordersify replied March 20, 2023

Thank you so much for your feedback. We are so happy to hear such wonderful words from you. It means a lot to us.

We always strive to deliver the best service to our beloved customers. Therefore, your feedback is a great motivation for us.

Please feel free to contact us if you have any further questions.

Best Regards,
Linda

September 11, 2023

Easy to install, customer service answered quickly to make the widget compatible with my theme and the best part is that they have a free plan, so if you are a small business you can try it out before paying a fee if you don't need to send many notifications/month. Highly recommended!

Bully Wags
Canada
About 14 hours using the app
June 15, 2023

The app works fantastic, with no bumps! We even upgraded our theme and I was having trouble reinstalling it myself, but within 30 minutes, they had reinstalled it and put it exactly where we wanted it on the product page! We'll never use any other app for out of stock reminders!

Ever Ascending Tribe
United States
About 2 years using the app
Edited February 22, 2023

The app is very good for OOS notifications. The UI is quick to use for the customer, which creates a positive customer experience. The app allows extensive customization of the customer notifications, which we value. One of the best things about the app is that it allows you to authenticate your email domain. This removes "sent via" on the "from:" line of customer notifications. This is important because some email services will move messages where the sender email address doesn't match the sender domain to spam. I would recommend this app.

PepperTech Digital
United States
4 months using the app
Ordersify replied February 22, 2023

Greetings this comment is very valuable to us at Ordersify, thank you for taking time and writing these words to us, we will continue to work hard every day this way we will always provide you with the best page builder experience!

Please drop us a message via Livechat window anytime you need assistance. We're so looking forward to your next visit!

Best Regards,
Lind

Edited September 25, 2023

Edited Review- I was having issue with the "Notify Me" button coming up on products where inventory wasn't tracked. And I was also having issues with the Coming Soon and Pre-Order features. I emailed multiple times and was pretty frustrated after 2 weeks of no one answering but finally today Andy came on and we went back and forth through emails a few times until all my issues were fixes.

The app is really great and was exactly what I was looking for, the lack of the 1 star is just for the initial slow response from customer support.

If you're having issues keep messaging and someone will eventually get back to you!

Kay Pop Art Studio
Canada
4 months using the app
Ordersify replied July 23, 2023

We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :)

Thank you very much again for your kind review, it was a pleasure helping you today. And as always, if you need any help or have any questions, please do let us know.

Kind Regards,
Linda