Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to notify customers when out-of-stock items are replenished, reducing lost sales. They commend its extensive customization options, valuable insights into product demand, and support for pre-sale items. The responsive support team is praised for assisting with custom requests. Merchants also value the free plan offering up to 100 notifications, making it a cost-effective solution for new businesses. The app is recognized for its reliability, smooth performance, and positive impact on revenue.

Edited September 25, 2023

Edited Review- I was having issue with the "Notify Me" button coming up on products where inventory wasn't tracked. And I was also having issues with the Coming Soon and Pre-Order features. I emailed multiple times and was pretty frustrated after 2 weeks of no one answering but finally today Andy came on and we went back and forth through emails a few times until all my issues were fixes.

The app is really great and was exactly what I was looking for, the lack of the 1 star is just for the initial slow response from customer support.

If you're having issues keep messaging and someone will eventually get back to you!

Kay Pop Art Studio
4 months using the app
Ordersify replied July 23, 2023

We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :)

Thank you very much again for your kind review, it was a pleasure helping you today. And as always, if you need any help or have any questions, please do let us know.

Kind Regards,

July 14, 2023

The app allows 4 things which help us run really smoothly.: 1. Customers can ask for a back in stock email reminder. 2. We can offer certain items on pre -sale.3. We get email reports regarding low stock items and 4 . We have a lovely tool bar highlighting when a particular item is low on stock. With the added fantastic responsive help from Andy, this app is a must add!

Shaving Time
United Kingdom
About 2 months using the app
Ordersify replied July 22, 2023

Hi there, it's Linda! We're absolutely thrilled to receive such an amazing review, thank you so much for this kind and detailed feedback, it is highly appreciated!

We were very glad to read about your success and satisfaction with Ordersify <3

I really hope that our app remains to be beneficial to you in the long run as well, but of course, if you'd need any advice or assistance, please don't hesitate to contact us again as we'll be more than happy to help you^^

Best Regards,

November 8, 2022

The 5 stars are for the best customer service I received. The app was working just fine from get go so go ahead an install it. Then the team reached out to me with recommendations for improvement and did all that for me. Never had such a great support from any other app. I truly wish them a lot of success and with that kind of service and intent I am sure they will.

5 days using the app
Ordersify replied November 9, 2022

Thank you for your wonderful compliment! We are delighted to hear that you had such a great experience interacting with our customer support team!

We completely understand how rewarding it can feel when your concern is resolved promptly. Your compliment will provide our whole team with great encouragement to keep doing what we are doing. Next time you have any further inquiries, please keep sharing them with us.

We hope to see you around & wish you continued success!

Best Regards,

Edited March 29, 2023

Amazing! I was struggling trying to get things up on my own in the middle of the night so I contacted support. I thought it would have been hours before a response but it was almost immediate. The service was informative and quick with step by step details of what they did, and videos with instructions on what they needed me to do. Overall one of the best experiences I've had with a company/team ever.

Stakd Accessories
United States
About 7 hours using the app
Ordersify replied March 30, 2023

Thank you for giving us such nice words. We do our best to offer the best possible service for Ordersify customers.

Please don't hesitate to contact us anytime if you need any more help.

Best Regards,

August 28, 2023

The app is easy to set up and use. When I ran into a problem (the "notify when available" button was showing on in-stock variants instead of just out-of-stock variants) the Ordersify team was quick to fix it, and they also helped customize the size of the button.

Old Rusted Chair
United States
Over 2 years using the app
Ordersify replied August 30, 2023

Thank you so much for taking the time to share your opinion! :)

We're really happy that you're satisfied with our app and the support team.

Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you!

Best Regards,

Edited June 28, 2023

We have been utilizing this app for several months; however, we have recently encountered a significant issue regarding the email notifications for back-in-stock alerts, which have failed to be sent.

Initially, we contacted customer service, and they promptly responded. Unfortunately, despite their initial efforts, they were unable to resolve the problem. Regrettably, since then, we have not received any further communication from them. I have made two subsequent inquiries following my initial contact, but I have yet to receive a response.

It is disappointing to experience such a lapse in customer service, especially after initially receiving prompt attention.

*******UPDATE - 4 STARS
Customer service reached out the day after I posted my initial review and resolved the issues. Besides the blip in sending, this app does the job. I do wish the app offered a bit more. Such as offering the option to load more than 15 notifications per page in the dashboard or the ability to sort noficiation requests by product title.

Touch of Finland
United States
12 months using the app
July 17, 2023

Would highly recommend! There are many apps to choose from when looking for a back-in-stock app, and because of how good the reviews were from them I chose this app and I am SO glad I did! They helped me in a very fast manner as well! 5/5 for sure!

Simply Chosen
United States
6 days using the app
Ordersify replied July 22, 2023

We would like to express our heartfelt appreciation for your kind words. It's a real honor to know our speedy and thoughtful service has resulted in a great experience for you.

Thank you for choosing and trusting us as a partner in your journey. As always, just drop us a line if there is anything we can do to assist you.

Wishing you continued success,

April 3, 2023

Ordersify's app has been an incredibly helpful addition to my website's inventory management system. The 'Back in stock - out of stock' feature was something I had previously encountered as a customer, and I was delighted to find it available for my own business. The Ordersify team's responsiveness and step-by-step guides have also been invaluable in troubleshooting any issues. Overall, I highly recommend this app to anyone looking for a reliable and user-friendly inventory management solution.

DORRR Workroom
3 months using the app
Ordersify replied April 3, 2023

We are so happy to hear such wonderful words from you and thank you so much for spending your precious time to provide us with this nice feedback! 🥰

So delighted to know you're pleased with our app features and our helpful customer service.

Please feel free to contact us via email and Livechat channel whenever you need a hand.

Best Regards,

September 30, 2022

We found a problem with suppliers from the Far East (Not unusual now). Our Sales but NON TEC team downloaded 'Back in Stock' and Andy held our hand to sort the site button and email verification. The basics now work and our customers are not left completely 'hanging'. The TEC team can refine in due course but we got great assistance from this apps support. Thank you Andy

ET Bikes.co.uk
United Kingdom
About 2 hours using the app
Ordersify replied September 30, 2022

I'm so glad to hear that you were satisfied with the support you received from Andy! Thank you for your kind words :)

If you need any assistance in the future, please don't hesitate to contact us again. Our team will be there for you.

Best Regards,

June 12, 2023

I recently migrated my website from WordPress WooCommerce to Shopify, and I wanted to share my positive experience with the "Back in Stock - Out of Stock" app. This app provides an excellent stock notification feature that my customers truly appreciate.

The app is incredibly user-friendly and offers all the necessary functions I need to manage stock availability effectively. Additionally, I must commend Andy and the team for their outstanding support. When I encountered a problem, they promptly assisted me and resolved it overnight.

I wholeheartedly recommend the "Back in Stock - Out of Stock" app to anyone in need of a reliable and convenient solution for managing stock notifications. It has been a game-changer for my business, and I am confident it will benefit others as well.

100% recommended!

Gundam Extra-Your BEST Gunpla Supplier
3 days using the app
Ordersify replied June 14, 2023

We appreciate you taking the time to leave us such amazing feedback!

We could not be happier that you are seeing the advantages of using the app and that it adds more value to your business.

Thank you for your trust in our dedicated support. We are available to you whenever you give us a ping.

Best Regards,