Reviews (567)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting sales and retention with effective back-in-stock notifications. They value features like customizable buttons, email templates, and variant-level alerts. The app supports pre-orders and integrates seamlessly with Shopify, offering a user-friendly setup. Customer support is frequently highlighted for fast, efficient assistance, especially with customizations. Merchants report reduced lost revenue and increased product traffic.

September 15, 2025

A great little app that does what it's supposed to do. When we changed themes the tech support was on top of helping integrate properly and get everything back up and running before we launched.

Felted Sky
United States
Almost 3 years using the app
Edited December 16, 2025

We have been using it for a long time, and we really like it and all the different functions! When needed, the support was super quick and more than helpful, thanks Andy!

Floby Överskottslager AB
Sweden
About 5 years using the app
Edited November 13, 2025

We’ve been using Ordersify for Back in Stock alerts and the support team has been consistently wonderful. They’re quick, helpful and genuinely lovely to deal with, which is why I’m giving five stars. The only thing I’m still hoping for is the ability to edit our own email templates without needing to request changes. Once that capability is available it’ll feel like a true five-star experience across the board.

Mustard Made Australia
Australia
Over 4 years using the app
Ordersify replied May 26, 2021

Thank you a lot for your rocking review. We're happy to hear that you're loving our app & support.

Please don't hesitate to drop us a message anytime if you need any more help.

All the best,

Lucy

November 7, 2024

Fabulous and insanely quick customer service! We switched Shopify themes and 2 quick email exchanges later, Andy had us all matched up and ready to go. I'd say this is an essential app for any Shopify e-commerce store. Their responsive, dedicated team is a bonus!

Montana Gift Corral
United States
Almost 4 years using the app
Edited September 25, 2024

**Update** Resolved ** After a period of 'no response' I have now had a response from support team, who, after my Theme change, have now corrected the problem of my 'back in stock' app. and it's working great.
I was previously about to unsubscribe from this app. as I had not had responses to my many emails.
Thankyou for eventually replying and resolving the problem.

Le Palais des Chevaux
France
Over 3 years using the app
July 15, 2025

Support is top notch. Quick responses with 100% working fixes on something that I screwed up. Notifications always got to my customers. With the changes that Andy facilitated on my site, I’m anticipating an increase in return customers and product traffic. Can’t say enough good things about this cost effective solution to out of stock items turning into future sales.

Ottsville Record Garage
United States
Over 2 years using the app
March 14, 2025

Great app that does exactly what it should. Waitlist button on product page and email to customer when restocked. Excellent customer service of fixing issues when/if they come up.

Sparkle Athletic
United States
Almost 3 years using the app
Edited April 1, 2025

The app used to work well, but not anymore, I've no idea when it started broken and not able to send any email notificaiton. I raised 3 request after has no replies at all after 4 days, so we have to migrate to a different solution.

so far PreOrder Globo seems working well with us, it supports Back In Stock notifcation and also PreOrders.

OEShop
United Kingdom
Almost 3 years using the app
Ordersify replied February 22, 2023

On behalf of the Ordersify team, I want to thank you for the great review and the lovely words. I'm so glad we were able to help you to make you satisfied. And I'm also happy that we were able to help you resolve your problems.

Thanks for placing your trust in us and your willingness to share.

Please feel free to contact us if you have any further questions.

Best Regards,
Linda

Edited July 6, 2024

The App does not work as advertised, and they do not reply to any of our queries!

Really Disappointed!

Edited: I know you replied to our review, but we still haven't received any replies to our multiple emails which are simple queries.

JM Wholesale Ltd
United Kingdom
Over 2 years using the app
Ordersify replied December 12, 2021

Thank you so much for taking the time to share your feedback.

If there is anything we can do for you, please feel free to drop us a line via the Livechat channel anytime! We are always available for our lovely customers like you.

Best regards,
Linda

Edited September 5, 2024

Great customer service, that's both fast and helpful. I would definitely recommend this app to anyone looking for a back in stock function.

Edit Jan '24 - Just adding on that I've been using this app for the last few months and it's been great. A really worthwhile addition.

Edit Sept '24 - Again, only good things to say about this app. Super quick and helpful customer service

Paper Bear
Ireland
Almost 2 years using the app
Ordersify replied April 3, 2023

Great words by the great customer, thank you a lot! We are happy to read it.❤️

Please don't hesitate to contact us via email or Live chat window any time you need.

Best Regards,
Linda