Reviews (725)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective restock notification system, which alerts customers about available products and supports pre-orders. Features include customizable email templates, low stock alerts, and flexible notification button placements, all within a user-friendly interface. Merchants appreciate the reliable performance and compatibility with various Shopify themes. The support team, especially a representative named Andy, is praised for prompt and efficient service in customization and troubleshooting.
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I have just installed this app so need to see how it performs but installed easily and the team were super helpful and very fast getting the 'out of stock' form button onto my product page rather than the side. Love the fact that you can customise colours even on the free plan. Great app so far!
Thank you for taking the time to share your review of the Ordersify with us, we really appreciate your feedback.
Our support team is also working hard to deliver the best customer service possible, because we understand your time is valuable.
Please let us know if you require assistance.
All the best!
Linda
Very quick turnaround to answer my questions, and implement the app functions. Andy is very helpful. Thank you. :)
Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us.
We're always here to address any concerns or answer any questions. Happy to help you.
Thank you,
Linda
The best customer service you could find. App works great. Very easy to use and it looks great. Thank You
We are honored to have you as our beloved customer.
Thank you for trusting us! We look forward to continuing to work with you and providing you with great service. And please let us know if you have any questions when using our app via the Livechat channel!
Linda…
Service à la clientèle excellent. L'application est vraiment utile pour moi. Je la recommande absolument!
We are so happy that you are satisfied with our app. These are the moments when we really feel like our hard work pays off. :)
Thank you very much again for your kind review, it was a pleasure helping you today. And as always, if you need any help or have any questions, please do let us know.
Kind Regards
Linda
Just installed the app on my store and it works great! The customer service at the Ordersify team is quick and helpful.
Thank you so much for taking the time to write your kind review!
We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!
Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)
Kind regards,
Linda
Very nice and efficient app with plenty of features! The support was immediate and kind with getting things setup. Highly recommended and suggested.
It absolutely feels wonderful to know that you had a great experience with our app.
We cherish every amazing compliment that you have given us! Thank you once again and we wish you all the best!
Yours sincerely,
Linda
Customer service was prompt the 1st time but this time, i cant seem to get ahold of anyone to install the inline button. Emailed 3 times but no one replied.
Hi
I'm Andy from the Ordersify team. I'm so sorry about the bad experience you had.
I sent a request to help you to install the inline button. But I did not receive any responses from you. Can you help me to approve it and I will help you to install it?
Best regards,
Andy
I'll start with the good... this app has the absolute best user interface of all the ones we tested. The developer Andy was also helpful and responsive at first, even upgrading us to the Pro package due to all of the issues. Unfortunately that's not enough. We tried to make this work for 3 months and have finally given up. There were simply too many problems. Many of the links to documentation were broken, going to non-existent pages. Prices in the notification emails would sometimes display incorrectly, $50 would suddenly show up as $5000. Products that were modified while out of stock wouldn't update in this app. That's just to name a few. The deal breaker though was the emails themselves. Notifications went to the spam folder 100% of the time on Gmail and we had a 0% open rate on our last send. We had to manually write each customer that signed up for notifications or risk losing their business. We really wanted this to work, but after the developer stopped responding to us about the spam issue, we moved to a different solution. It doesn't look nearly as nice, or have the same amount of features, but customer's get our emails and that's more important than anything else. If they can fix all of the bugs though, this would be the best app in the store.
Thank you for taking the time to share your review of the ordersify with us ❤️
Your feedback is extremely valuable. It motivates us to keep working.
Please let us know if you require assistance.
All the best!
Linda
Ordersify low stock / back in stock FREE plan is perfect for my new business! I downloaded and set up was super easy but then I had an issue with my variants because I had different sizes and I couldn't figure out how to get the app to coordinate with those. I reached out to customer services and they got back to me within 24 hour and had my variants integrated in minutes. Great service, great app! Excited to integrate their other apps / features!
Thank you for taking the time to share your ideas with us.
Your positive feedback provides us with a lot of motivation to enhance our app.
I'm hoping that we'll be able to grow together! If you have any additional queries, please contact us.
Kind regards!
Linda...
Customer service is so helpful every time! Highly recommend. Very happy that I chose to go with this one over the other ones on Shopify
Thank you for spending your time for such a wonderful feedback. We truly appreciate it. Whenever you need help with Ordersify, just drop us a line via Livechat channel. We are more than ready to help!
Looking forward to chat with you again. Have an amazing day!
Linda- Ordersify team.