Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, particularly beneficial for businesses with multiple inventory locations. It's praised for its reliability, performance, and ease of use. The support team is recognized for their quick response and helpfulness. Features like backdating and speedy order tagging are also valued. Some merchants have successfully used it for several years, attesting to its long-term reliability.

May 9, 2020

Terrific app and Sam and the tech team are very responsive and helpful. It is great value for money.

Liberty Skis
United States
11 months using the app
Shop Circle replied May 9, 2020

Thanks for the great review! It's great to see the way you use the multi-condition rules to tag any orders placed by specific customers.

October 28, 2019

This app is great, really easy to use. It makes fulfilment easy to organise and check. As always the Sam and the team at Union Works are really helpful and have even implemented some features that I have requested.

Empire Skate
New Zealand
11 months using the app
Shop Circle replied October 28, 2019

Thanks for the great review Matt! Glad the app is helping with your fulfilment workflow!

May 26, 2021

The app works great and they were really helpful to do some custom work to make it better, this app saves us time and therefore money on processing orders. Highly recommended.

Brothers with Glass
United States
11 months using the app
Shop Circle replied May 26, 2021

Thanks for the great review Jake/Alex, glad we were able to add those new criteria to help you identify specific orders.

October 24, 2022

The SC Order Tagger ‑ Tags & Flows app're working well and the SC Order Tagger had great and smart support.

PlanToys USA
United States
11 months using the app
Shop Circle replied October 25, 2022

Thank you for your review and for choosing us! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that. We are happy to help you 24/7.

All the best 🤩,
Customer Success Team I Shop Circle

June 22, 2018

Very intuitive app with great versatility. But, what really sets this app apart is the customer service. Union Works takes the time to address any questions you have and quickly fix any problems that might arise.

Well worth the $$!

Actionwipes
United States
10 months using the app
June 22, 2021

Very helpful app for adding custom tags on orders based on business logic. Can be used to help with fulfillment and logistics. Would recommend!

GFP Delivered
United States
10 months using the app
Shop Circle replied June 22, 2021

Hi Cory, thanks for the great review! Happy to hear how the app is helping your store. All the best!

January 16, 2021

I had a little trouble setting it up, but Steve was immediately responsive, and help me tremendously figure out what I was doing wrong :). He made sure it was working perfectly and I really appreciated the incredible support! I would definitely recommend it!

Hell Babes
United States
10 months using the app
Shop Circle replied January 17, 2021

Hi Jessica, thanks for the great review and for highlighting and working with us to find the bug in that rule. Glad to know that everything is working as intended now. Thanks!

October 31, 2022

We use this app to tag orders based off fulfillment location & to create customized fulfillment experiences based on order sku, notes, etc. It works great & the customer service team is great to work with when we have any questions.

The Wander Club
United States
10 months using the app
Shop Circle replied November 2, 2022

Thanks a bunch for your amazing review and for choosing us!! Our goal is to ensure that our app helps your business grow, and our support team will always be there for you to guarantee that.

Happy to help 24/7 with anything you may need 🤩!

All the best,
Customer Success Team I Shop Circle

March 23, 2021

Very useful to automatically tag orders, and not overwrite other tags! Also the delayed tagging feature means you can avoid clashes with other apps that tag orders!

Koy Clothing
United Kingdom
10 months using the app
Shop Circle replied March 23, 2021

Thanks for the great review Alastair, glad you've been able to use our delayed tagging feature to good effect!

February 18, 2020

The app is amazing and saved so much of my time and my employees time by improving and automating the workflow and process. It's perfect if you want to filter by shipping method to make sure the priority methods get shipped out first (and many many other things) Sam is very helpful and such a nice guy. I asked him for custom code but he kindly told me that I just needed to wait a month for the new version to come out so I didn't need to pay for the custom code if I could wait. Thanks for everything!

OBJEKTS
United Kingdom
10 months using the app
Shop Circle replied February 19, 2020

Thanks for the great review! We're so pleased to hear the app is saving you lots of time by automating your order processes!