Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation and streamlining of order tagging, particularly beneficial for businesses with multiple inventory locations. Its customizable features allow for specific tagging rules, backdating, and bundle order tracking. The app is praised for its reliability, ease of use, and integration with systems like Shipstation. The customer support is also commended for their responsiveness and adaptability to merchant needs.

October 16, 2018

This app makes sorting orders a breeze! The customer service is quick and is always willing to help in fulfilling your stores needs.

United States
Over 1 year using the app
March 11, 2022

App works great. Really helped us with custom workflows for our fulfillment process making the customer experience better and our lives easier.

United States
Over 1 year using the app
Shop Circle replied March 11, 2022

It's great to hear such kind comments about our app! It means a lot to us. We try our best to ensure the best experience for your customers. So, thanks for trusting us and for this amazing review!🎉

Edited August 13, 2020

Order Tagger has significantly improved our ability to sort and organize shipments. It is a game changer in classifying pre-order products!

United States
Over 1 year using the app
Shop Circle replied August 13, 2020

Thanks for the great review... we're glad it's helping you to manage your back office!

April 18, 2020

I've been using this app for quite a while, and the app has always been sufficient for my business's needs, but what really impresses me is that despite having an app that does what it says it can do, they've still put in the effort to improve on their product. I haven't tried their new features, but it looks like they've added some very useful features to the app.

The support team's very helpful as well, and has made the app experience even better.

Over 1 year using the app
Shop Circle replied April 18, 2020

Thanks for your great review! We are always looking to improve the app and help as much as we can. We're pleased to hear you like all the new features too!

February 16, 2021

We had a unique use case for a tag that didn't exist out of the box as a feature, but the Order Tagger support team was amazingly helpful and added in the tagging logic for us. We do high volume and haven't had any issues. Great app and support.

Built Bar
United States
Over 1 year using the app
Shop Circle replied February 17, 2021

Thanks for the great review Josh! Glad we were able to help with a new rule and delayed tagging.

October 25, 2021

This app has helped massively towards saving time filtering our orders. Any query we've ever had has been answered in a timely manner. Customer service and app both A++++

UK Custom Plugs
United Kingdom
Over 1 year using the app
Shop Circle replied October 25, 2021

Hi Matthew, thanks for the kind review. It's been a pleasure helping you set up workflows to apply Order Tags based on variants and item quantity. Great to hear how the app is helping you. All the best!

November 9, 2022

This app works really well and even more important they have knowledgeable support that responds very quickly!!!! Which is HUGE as a small biz owner! I would highly recommend this app!!

Nupafeed® USA
United States
Over 1 year using the app
Shop Circle replied November 9, 2022

We're really grateful and appreciate you taking the time to share your experience with us and your kind words about our support team.

We are always available 24/7 in case you need any help :)

Have a lovely day,
Customer Success Team I Shop Circle

October 22, 2020

A very useful app that has allowed our business to better organise and more efficiently sort orders. Easy to use, with great customer support. Does exactly what we need it to!

Over 1 year using the app
Shop Circle replied October 22, 2020

Thanks for the great review Jan! Glad we're able to help sort and organise your orders.

December 17, 2020

This app has saved me a huge amount of time by automating tagging and allowing me to create specific filters. Highly recommend and customer service is awesome.

Bags Boards
United States
Over 1 year using the app
Shop Circle replied December 17, 2020

Thanks for the great review Nic! I'm glad to hear the app is saving you time and helping you to streamline your back-office operations.

May 12, 2022

Works like magic. It's a robust app, but if you are overwhelmed the customer support team is great.

Tabrizi Rugs
Over 1 year using the app
Shop Circle replied May 13, 2022

Thank you for your review!! We take pride in providing quick and helpful customer service, so we appreciate that you noticed.😊 All the best!!