Overall rating
4.7
Counts per rating level
  • 77% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance customer engagement and conversion rates by notifying customers when out-of-stock items are available again. They commend its customization options for brand-consistent notifications and user-friendly interface. The app's customer support is praised for their prompt and professional responses. Merchants find it a valuable tool for its simplicity, ease of setup, and effectiveness in driving sales.

April 11, 2019

What a comfortable app. The back in stock service works great with a minimal and user-friendly interface. The e-mails are automatically sent in the most helpful way letting you concentrate on other tasks. The most important of all? Their support services are absolutely amazing. They solved my issue with a super fast response.
Thank you Eastside Co.
Keep up the excellent work.

Karavan Clothing
Greece
Almost 3 years using the app
Shop Circle replied April 11, 2019

Thanks for the great review! I've passed your kind comments on to our support team and the positive feedback is really appreciated.

All the best

Eastside Co

March 6, 2017

Clean, simple, and JUST WHAT YOU NEED!

Wilcoxgoods
United States
Over 2 years using the app
June 14, 2019

I am just at the beginning of using this app. Had trouble figuring out how to install it, due to a problem with Shopify, not with the app. However, I didn't know it was a shopify problem, so contacted Now Back In Stock's customer service, and I have to say it is the best I've used. Louis was so helpful at every step of the way, no matter how stupid my questions probably seemed. It is now up and running, and working great.

tchnoslt
Spain
Over 2 years using the app
Shop Circle replied June 14, 2019

Thanks for your review and the great feedback! And don't worry, thee's no such thing as a stupid question. Louis and the team are always happy to help.

Kind regards

Eastside Co

Edited December 3, 2018

Amazing app, adding the SMS feature was a game-changer. Very helpful team, got my install done in record time. Great ROI. Highly recommend.

Hazelaid
Canada
Over 2 years using the app
January 29, 2019

Fantastic support which gets back to you very quickly with a solution. The app itself works as advertised.

S&B the beauty shop
Cyprus
About 2 years using the app
Shop Circle replied March 18, 2019

Thanks for taking the time to write a review of our app. Glad it's working well for you. All the best

June 22, 2018

Great app and great support. Would definitely recommend!

I Wool Knit
Australia
About 2 years using the app
April 5, 2018

We love this app - and love the team behind it. They are very easy to work with - responsive, helpful and they always find a solution!

This Is Ground
United States
About 2 years using the app
May 28, 2017

The App works perfectly, we are really impressed with how effective it is and how it totally cuts out manual tracking and responding to customers. The guys were brilliant when I asked for assistance in installing the code for it. We highly recommend this!

Chessafrica Co Za
South Africa
About 2 years using the app
December 9, 2021

Love this app! Installation and set up was easy, and Amrinder from the support team was very helpful with some minor design issues I had. The email restock notifications are great at bringing customers back to buy products, and SMS notifications return even better results which was a nice surprise. It's also been useful in helping us understand demand for out of stock products. Overall, highly recommended for anyone looking to make more sales and grow their marketing database at the same time. Well worth the money for the paid plan

Force Fitness
United Kingdom
Almost 2 years using the app
Shop Circle replied December 9, 2021

Hi

Thanks so much for taking the time to write a review of the app. We're really glad you're finding it valuable and have seen good results from the SMS notifications as well!

Don't forget to check out some of our other apps which can help you make more sales and improve your ecom performance in other ways.

Kind regards

Eastside Co

Edited September 8, 2017

Review Update 2:

Kiren and the team reacted very quick and implemented a lot of changes. The speed up is very noticable and with google now placing ever more importance on site speed with their rankings it is good to know that app developers like ESC understand how all these apps that we install can all add up to a slow down if each one is not fully optimised to take advantage of the best hosting and cloud architectures.

THANK YOU TEAM ESC!

Review udate:

The below is all correct. However due to how the aop is written, how it is hosted and deployed it will KILL your page speed. And google will pick that up very quick and will down rate your website. This KILLS SEO and search rankings. I am torn as the functionality is good - but it is also hurting more than it benefits.

I have let them know already and they are working on changes - but it has been too long now. I need to disable this until they improve their code and how it is hosted.

------------
Great support! We had a small cosmetic issue for the app not displaying on itmes that were out of al variants (so no variant selected to trigger) and Matt and the team were logged in within mins, backed up our theme, made a small edit to it and voila!

Number 9 Fashion Studio
Australia
Almost 2 years using the app