Reviews (1,309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this social media automation tool for its customizable templates, detailed analytics, and user-friendly interface. Its flexibility, no monthly subscription requirement, and cost-effective pricing are highly valued. The app's customer support is praised for quick responses and dedication. Merchants report increased traffic and sales due to its scheduling and automation features. A free version with limited features is also available, beneficial for those starting out or on a budget.
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Great app. So easy to post to social media. Simplifies my promotions and marketing process. Love it!
I write this review only because until now each time I open Outfy, I get an in-window popup reminding me to write a review, which is quite annoying.
On the plus side: Their support is polite and quick.
We used this app for a few days with Facebook and Instagram. After a few days Facebook and Instagram
1. Blocked my account when I try to add friends.
2. Decreased my post reach.
3. I stopped using Outfy and posting manually in order to regain my lost credibility with them.
Customer Support said we havent seen this behavior with any other account offered no solution other than asking us to contact Facebook.
I highly doubt they looked into the settings of my account or did any other research.
Does what it says. I like the automation. Very handy and convenient. I just wish it could post the images as original on FB instead of having white space on the sides. It doesn't do that for Instagram. If there's a way that I don't know, I would change it to 5 stars.
Nice you guys have to let one pick 3 Photos to post
Very easy to use. Only added it today will see how it performs but looks promising Luv that you can share on a lot of social sites
They have problems with billing and reported data in their user interface:
1. In dashboard, part of successful instagram posts were reported as failed.
2. I use autopilot option with a task that doesn't include weekends, yet, on weekends, although no posts are scheduled for this task, I still get charged for them!
3. If you go to Activity, it shows only last 4 days and crops the rest. It doesn't scroll down at all even if I wait 30 minutes .
4. their famous dashboard, if you try to find number of successful posts for all or any social media, guess what you get? number of lines! so if a product is posted on multiple social medias or reposted on the same social media, it is counted as 1 in the total
After all the above faults, and god knows what else is hidden, as I newly joined this app, I received this reply to my 2nd query:
"we are a small yet bright team, charging next to nothing for the services we are providing, and we cannot afford to provide such personalised service every time. If you are not satisfied with our response rates, despite answering your numerous queries on the same issue, we would have to let you move on to another better service with a heavy heart. At present, we are not equipped to meet your expectation levels. As and when in the future we expand our team further, we would be more than happy to welcome you back. "
**** I got a new update now from them after they saw my review ****
I thought they would pay attention to their weak points and fix the listed errors. I got the following instead! (Somebody has a big head. Doesn't accept feedback. WoW):
"Thanx for the review on Shopify forum. We are closing your account with Outfy and your unused credits would be refunded back to you. We don't meet your level of expectations, so its better for you to move on to a better app, as per your standards."
Well this app is helpful enough to get the job done and its working by far, only time will tell if its that efficient for even greater tasks.
I downloaded this app to help me with my Instagram posts. while I have not finished learning it yet it seems to be a bit easier than a whole lot of copy and paste on my phone. wish i could use a computer for Instagram posting.
Very helpful and smart. Need to install if you want to sell on the social network. Thank you so much